Service Engineer in Evesham

Service Engineer in Evesham

Evesham Full-Time 30000 - 40000 ÂŁ / year (est.) No home office possible
Matcon Limited

At a Glance

  • Tasks: Provide maintenance, troubleshooting, and technical support for customers in various sectors.
  • Company: Join IDEX Material Processing Technologies, a leader in advanced powder handling solutions.
  • Benefits: Comprehensive training, remote work flexibility, and opportunities for personal growth.
  • Why this job: Make a real impact while travelling and solving complex engineering challenges.
  • Qualifications: HNC/HND in Engineering and strong mechanical knowledge required.
  • Other info: Supportive environment that values diversity and encourages every voice.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Join IDEX Material Processing Technologies and be part of a team that provides specialist equipment & solutions for powder material handling & blending, particle size reduction, and liquid processing for the pharmaceutical, nutraceutical, food, and biopharmaceutical sectors. Here, you’ll collaborate with talented professionals from our globally recognized brands—including Quadro, Fitzpatrick, Matcon, and Microfluidics—who are dedicated to solving complex manufacturing challenges. Our commitment to trust, teamwork, and excellence empowers every team member to contribute meaningfully to help our global customers. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. If you are passionate about creative problem‑solving and want to make a real impact, come and discover a rewarding career with IDEX MPT, where every day is an opportunity to excel and drive positive change.

Matcon, part of IDEX MPT Inc., has been a global leader in advanced powder handling solutions for over 40 years. Our IBC technology supports world‑class manufacturers in the food, nutrition, pharmaceutical, chemical, and metal powders sectors. We’re looking for a confident, customer‑focused Service Engineer to join our Aftermarket team. If you enjoy variety, problem‑solving, and working directly with clients, this could be the perfect role for you.

What You’ll Be Doing

  • You’ll be the face of Matcon on customer sites—providing maintenance, troubleshooting, repair support, and technical advice.
  • You’ll travel across the UK & Ireland, with occasional trips across Europe and beyond.

Key Responsibilities Include

  • Performing service & maintenance activities at customer sites
  • Troubleshooting technical issues and advising on upgrades
  • Conducting RMA investigations at Matcon UK
  • Preparing service and spares quotations
  • Delivering clear, professional site reports
  • Building strong relationships with service customers
  • Providing training and guidance to client engineering teams
  • Collaborating with Service Account Managers to spot opportunities

What You’ll Bring

  • HNC/HND (or equivalent) in Engineering
  • Strong mechanical engineering knowledge
  • Understanding of controls, instrumentation & pneumatics
  • Great troubleshooting and diagnostic skills
  • A proactive, professional, customer‑first mindset
  • Willingness to travel at short notice
  • Full UK driving licence preferred
  • PLC knowledge is a bonus (training provided)

What We Provide

  • Comprehensive training across mechanical, electrical, software, and H&S areas
  • Shadowing with experienced Service & Commissioning Engineers
  • Cross‑functional understanding of Matcon’s internal processes
  • Flexibility to work remotely once trained
  • The chance to represent a well‑established global brand

Why Join Us?

You’ll enjoy a varied, hands‑on role with autonomy, travel, and real impact on customer operations—within a supportive company that invests in your growth.

Ready to Apply?

If you’re an enthusiastic engineer who thrives on technical challenges and building customer relationships, we’d love to hear from you. Apply now or reach out to our team for more information!

Service Engineer in Evesham employer: Matcon Limited

At IDEX Material Processing Technologies, we pride ourselves on being an exceptional employer that fosters a culture of trust, teamwork, and excellence. As a Service Engineer, you will benefit from comprehensive training, the opportunity to work with globally recognised brands, and the flexibility to work remotely once trained. Our commitment to diversity and inclusivity ensures that every team member's voice is valued, making it a rewarding environment for those passionate about creative problem-solving and customer engagement.
Matcon Limited

Contact Detail:

Matcon Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer in Evesham

✨Tip Number 1

Network like a pro! Reach out to current employees at IDEX MPT on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching common service engineer scenarios. Think about how you'd troubleshoot issues or improve processes. Show them your problem-solving skills!

✨Tip Number 3

Practice your communication skills. As a Service Engineer, you'll need to explain technical stuff to clients clearly. Role-play with a friend to get comfortable with this.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!

We think you need these skills to ace Service Engineer in Evesham

Mechanical Engineering Knowledge
Troubleshooting Skills
Diagnostic Skills
Customer Service Orientation
Technical Advice Provision
Maintenance Skills
RMA Investigation Skills
Quotation Preparation
Site Reporting
Relationship Building
Training and Guidance
Collaboration with Account Managers
Understanding of Controls and Instrumentation
Pneumatics Knowledge
Willingness to Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Engineer role. Highlight your mechanical engineering knowledge and any relevant troubleshooting experience to catch our eye!

Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for problem-solving and customer service. Share specific examples of how you've tackled challenges in the past, as this will resonate with us at IDEX MPT.

Showcase Your Technical Skills: Don’t forget to mention any technical qualifications or experiences, especially related to controls, instrumentation, and pneumatics. We love seeing candidates who are proactive and have a strong engineering background!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at Matcon Limited

✨Know Your Stuff

Make sure you brush up on your mechanical engineering knowledge and understand the basics of controls, instrumentation, and pneumatics. Be ready to discuss how you've applied these skills in past roles or projects.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced and how you approached them—this will demonstrate your troubleshooting abilities and customer-first mindset.

✨Understand the Company Culture

Familiarise yourself with IDEX MPT's commitment to trust, teamwork, and inclusivity. Be prepared to discuss how you can contribute to this culture and why it resonates with you personally.

✨Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Service Engineer in Evesham
Matcon Limited
Location: Evesham

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