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- Tasks: Engage with customers, manage appointments, and optimise work planning for a utilities project.
- Company: Join a dynamic team in the utilities sector, making a real impact in Surrey.
- Benefits: Enjoy a structured work schedule with a supportive environment and opportunities for growth.
- Why this job: Be part of a vital project, enhance your planning skills, and connect with customers daily.
- Qualifications: Confident communicator with planning experience; proficient in Microsoft Office tools.
- Other info: Ideal for those looking to kickstart their career in a growing industry.
The predicted salary is between 28800 - 43200 £ per year.
Job Opportunity: Planner – Surrey 🕗 Working Hours: Monday to Friday, 08:00-16:30 (40 hours/week, 30 mins lunch) 🏢 Location: Surrey 💼 Sector: Utilities We\’re recruiting a Planner to support a new Utilities project based in Surrey. 🔧 Key Responsibilities: Customer engagement – Handle calls and coordinate appointments Drag-and-drop planning – Assign water meter exchange jobs to mobile devices Booking and managing appointments – For internal meter changes Work planning and optimisation – Group jobs by road/area and coordinate efficiently Tracking updates – Monitor completed exchanges and update records Permit management – Learn and manage permitting processes for local councils Letter handling – Follow up with customers who receive letters regarding meter exchanges 💡 Ideal Candidate: Confident speaking with customers on the phone Experience in planning, coordination, or scheduling work activities Comfortable using Microsoft Excel, Word, Outlook, and Teams Quick to learn internal systems and digital workflows Understands the value of clear communication with both customers and field team. If you have experience in the water sector and possess strong planning and organisational skills, we would love to hear from you. T: (phone number removed) E
Utilities Planner employer: Matchtech
Contact Detail:
Matchtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Planner
✨Tip Number 1
Familiarise yourself with the utilities sector, especially water management. Understanding the basics of how water meter exchanges work will give you an edge in conversations and show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves a lot of customer engagement, practice clear and confident communication techniques to ensure you can handle calls effectively.
✨Tip Number 3
Get comfortable with Microsoft Excel and other Office tools. Being proficient in these applications is crucial for planning and managing appointments, so consider taking a quick online course if you're not already familiar.
✨Tip Number 4
Network with professionals in the utilities sector. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Utilities Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in planning, coordination, or scheduling work activities. Emphasise any previous roles where you engaged with customers or managed appointments.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Utilities Planner role. Mention specific skills that align with the job description, such as your proficiency in Microsoft Excel and your ability to communicate clearly with customers.
Showcase Relevant Experience: If you have experience in the water sector, be sure to include this in your application. Provide examples of how you've successfully managed similar tasks, like coordinating appointments or tracking updates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Matchtech
✨Show Your Customer Engagement Skills
Since the role involves handling calls and coordinating appointments, be prepared to demonstrate your confidence in speaking with customers. Share examples from your past experiences where you successfully managed customer interactions.
✨Highlight Your Planning Experience
Discuss any previous roles where you were involved in planning, coordination, or scheduling work activities. Be specific about the tools and methods you used to optimise workflows, as this will show your suitability for the position.
✨Familiarise Yourself with Relevant Software
Make sure you are comfortable using Microsoft Excel, Word, Outlook, and Teams. You might be asked about your proficiency with these tools, so consider preparing a few examples of how you've used them effectively in your previous roles.
✨Emphasise Clear Communication
The job requires clear communication with both customers and the field team. Prepare to discuss how you ensure effective communication in your work, perhaps by sharing a situation where your communication skills made a difference in a project.
