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- Tasks: Become a Mobile Vehicle Technician, delivering car services and repairs directly to customers.
- Company: Join RAC, a trusted name in vehicle rescue since 1897, known for reliability and excellence.
- Benefits: Enjoy a competitive salary, overtime pay, generous holiday, and family-friendly support.
- Why this job: Experience variety in tasks, strong team support, and the chance to make a real impact.
- Qualifications: A Level 2 Light Vehicle Maintenance qualification and proven experience as a vehicle technician required.
- Other info: Receive free RAC Breakdown Cover and access to personal support services from day one.
The predicted salary is between 38625 - 48000 £ per year.
Working Hours/Shifts: Full-Time, 40-hour week, Permanent Opportunities Available.
About the Role: Are you ready to take your career on the road? As a Mobile Vehicle Technician with the RAC, you'll be the hands-on hero, bringing your expert skills straight to our customers. You'll be delivering top-notch car services, diagnostics, and repairs right at their homes or workplaces. The road is your workshop - and the variety of tasks you'll face every day will keep you on your toes. Not only will you get a van, tools, and all the training you need, but you'll also become part of the RAC family. With full support from a network of vehicle technicians, roadside experts, and our in-house professionals, you'll have all the resources to provide outstanding service with confidence.
What You'll Be Doing:
- Hands-On Expertise: Delivering essential car services, diagnostics, and repairs directly to customers at their homes or workplaces.
- Customer Connections: Building strong relationships with RAC members, providing expert advice and creating a memorable service experience.
- Problem-Solving: No two days are the same - whether it's a quick fix or a complex issue, you'll use your skills to keep customers safe and their cars running smoothly.
- Team Support: You won't be working alone. RAC's network of roadside technicians and in-house experts will be there for backup whenever you need it.
What You'll Need to Succeed:
- A Level 2 Light Vehicle Maintenance qualification (or equivalent).
- Proven experience as a vehicle technician or mechanic, working across a variety of light vehicles.
- A full UK driving licence with no more than 6 points.
- A passion for customer service, with the ability to solve problems, offer advice, and handle a range of services including diagnostics, maintenance, and repairs.
- A can-do attitude with the ability to think on your feet, make quick decisions, and always keep the customer's best interests at heart.
Why RAC?
We've been rescuing the nation's drivers since 1897, and we're one of the most trusted names in the industry. As part of our team, you'll get much more than a job - you'll be part of a legacy that's built on reliability and excellence. Here's why working with us is a great opportunity:
- Attractive Salary: £38,625 base salary.
- Extra Earnings: Overtime opportunities paid at 1.5x your hourly rate. Bonus Scheme also in place and on target earning of £48,000.
- Work-Life Balance: 40-hour workweek, with one Saturday every four weeks required (but you'll get a weekday off).
- Generous Holiday: 23 days annual leave (rising to 25 with service) + bank holidays.
- Pension Scheme: RAC will match or contribute up to 6.5% on qualifying earnings.
- Car Salary Sacrifice Scheme: Enjoy significant tax savings, including electric vehicle options after just 12 months of service.
- Family-Friendly Support: Paid family leave, flexible working options, and resources to help you balance life and work.
- Personal Support Services: 24/7 confidential support for you and your family (16+ years).
- Free RAC Breakdown Cover: Enjoy RAC's Ultimate Complete Breakdown Service from day one.
Mobile Mechanic - Guildford employer: Matchtech
Contact Detail:
Matchtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Mechanic - Guildford
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. Understanding what makes them a trusted name in the industry will help you align your answers during any interviews, showcasing that you're not just looking for a job, but genuinely want to be part of their legacy.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves building strong relationships with customers, be prepared to share specific examples of how you've successfully handled customer interactions or resolved issues in the past.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of various scenarios where you've had to think on your feet or tackle unexpected challenges, as this will demonstrate your readiness for the dynamic nature of the mobile mechanic role.
✨Tip Number 4
Network with current or former RAC employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Mobile Mechanic - Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a vehicle technician or mechanic. Emphasise your qualifications, such as the Level 2 Light Vehicle Maintenance qualification, and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and problem-solving abilities. Mention how your hands-on expertise can contribute to the RAC's mission of providing outstanding service.
Highlight Relevant Experience: In your application, provide examples of your previous work where you successfully diagnosed and repaired vehicles. This will demonstrate your capability to handle the variety of tasks mentioned in the job description.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work as a Mobile Vehicle Technician. Highlight your willingness to learn and adapt, as well as your commitment to delivering excellent service to customers.
How to prepare for a job interview at Matchtech
✨Showcase Your Technical Skills
Be prepared to discuss your experience as a vehicle technician. Highlight specific examples of diagnostics and repairs you've successfully completed, especially on light vehicles. This will demonstrate your hands-on expertise and problem-solving abilities.
✨Emphasise Customer Service
Since this role involves direct interaction with customers, be ready to share instances where you've provided exceptional service. Discuss how you build relationships and handle customer queries or complaints effectively.
✨Demonstrate Your Problem-Solving Ability
Expect questions that assess your ability to think on your feet. Prepare to explain how you've tackled unexpected issues in the past, showcasing your can-do attitude and quick decision-making skills.
✨Familiarise Yourself with RAC Values
Research RAC's history and values before the interview. Understanding their legacy and commitment to reliability will help you align your answers with what they stand for, showing that you're a good cultural fit for the team.
