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- Tasks: Join our team as a Field Service Engineer, tackling customer breakdowns and installing new equipment.
- Company: Be part of a respected company with over 180 years in the weighing industry.
- Benefits: Enjoy competitive salary, 26 days leave, life assurance, and a company vehicle.
- Why this job: Make an impact while growing your skills in a supportive, innovative environment.
- Qualifications: 3+ years in field service, weighing industry experience, and a clean driving license required.
- Other info: Access training courses and development opportunities to enhance your career.
The predicted salary is between 30000 - 42000 £ per year.
Role Overview We are seeking a skilled Service Engineer to join our national service team, focusing on the South West of England (Exeter, Plymouth, Devon, and surrounding areas). This field-based role will involve: Customer Breakdowns: Attending customer sites for breakdown repairs. Installation & Commissioning: Installing and commissioning new weighing, traceability, and inspection equipment. Preventative Maintenance: Ensuring customers’ equipment operates efficiently and reliably. Recommendations: Advising customers on upgrades or replacement of equipment.As the ideal candidate, you will work closely with our service administration team, ensuring seamless service delivery to our diverse customer base, from small manufacturers to large enterprises. Key Responsibilities: Travel throughout the South of England for service and support calls. Provide installation and commissioning of new equipment. Perform routine preventative maintenance on customer equipment. Offer proactive solutions, including recommendations for equipment upgrades. Maintain a customer-focused, professional attitude while delivering technical support.Skills & Experience: Ideal Candidate: At least 3 years of experience in a similar field service role. A willingness to travel and work across the South of England. An interest and aptitude for PC-based systems. Proactive, enthusiastic, and customer-focused. Ability to identify sales opportunities for non-system-based scales when appropriate.Required Knowledge & Qualifications: Weighing industry experience is essential. Previous experience in a similar role. Full, clean driving license. DBS certificate (Disclosure and Barring Service) required.Desirable: SPA Passport to Safety (within 3 years).Salary & Benefits: Competitive salary based on experience. 26 days annual leave plus bank holidays. Life assurance and pension scheme. Company vehicle, mobile phone, laptop, tools, and uniform provided for work-related travel.Why our client? They are committed to supporting your professional growth. You will have access to training courses and development opportunities to enhance your skills. Join a well-established company with over 180 years of history in the weighing industry and be a part of a team at the forefront of innovation. If you are ready to take the next step in your career with a reputable company, we encourage you to apply today! This is a great opportunity for a dedicated professional looking to make an impact and grow within a renowned company. Apply now
Field Service Engineer employer: Matchtech
Contact Detail:
Matchtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your experience in the weighing industry during your conversations. This is crucial as it directly relates to the role and will show that you understand the specific challenges and requirements of the job.
✨Tip Number 2
Demonstrate your customer-focused attitude by sharing examples of how you've successfully resolved customer issues in the past. This will help you stand out as someone who prioritizes client satisfaction.
✨Tip Number 3
Be prepared to discuss your willingness to travel and how you manage your time effectively while on the road. This shows that you are ready for the demands of a field service role.
✨Tip Number 4
If you have any relevant certifications, such as the SPA Passport to Safety, make sure to mention them. This can give you an edge over other candidates and demonstrate your commitment to safety and professionalism.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly in the weighing industry. Emphasize your technical skills and any customer service experience that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle customer breakdowns, installation, and preventative maintenance.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as your DBS certificate and SPA Passport to Safety, if applicable. This will show that you meet the necessary requirements for the position.
Showcase Your Customer Focus: In your application, provide examples of how you've maintained a customer-focused attitude in previous roles. This could include instances where you provided proactive solutions or identified sales opportunities.
How to prepare for a job interview at Matchtech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with weighing and inspection equipment. Highlight specific instances where you've successfully installed or repaired equipment, as this will demonstrate your hands-on expertise.
✨Emphasize Customer Focus
Since the role is customer-facing, share examples of how you've maintained a professional attitude while resolving customer issues. Discuss any proactive solutions you've provided that improved customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Prepare to talk about challenging breakdowns you've encountered in the past and how you resolved them. This will show your ability to think on your feet and provide effective solutions under pressure.
✨Highlight Your Willingness to Travel
Since the job requires travel throughout the South of England, express your enthusiasm for being on the road and visiting different customer sites. Mention any previous experiences that involved travel and how you managed your time effectively.
