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- Tasks: Provide second line IT support and resolve incidents efficiently.
- Company: Join a leading player in the aerospace sector with a strong reputation.
- Benefits: Enjoy a contract role with opportunities for growth and mentorship.
- Why this job: Be part of a dynamic team improving IT services in an exciting industry.
- Qualifications: Experience in IT support, strong problem-solving skills, and excellent communication required.
- Other info: Candidates must pass a security clearance check; additional screening may apply.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a prominent player in the aerospace sector, is currently seeking a skilled Second Line IT Analyst to join their team on a contract basis in Wimborne.
Key Responsibilities:
- Providing second line IT support, managing and resolving incidents in a timely manner
- Monitoring system performance to ensure optimal operation and identifying areas for improvement
- Collaborating with first line support and other IT teams to ensure seamless service delivery
- Assisting in the deployment and maintenance of IT infrastructure and software
- Implementing security measures and ensuring compliance with established procedures
- Maintaining accurate documentation of issues and solutions
- Providing technical guidance and mentorship to junior team members
- Participating in continuous improvement initiatives to enhance IT service quality
Job Requirements:
- Experience in an IT support role, with a particular focus on second line support
- Strong analytical and problem-solving skills
- Understanding of IT infrastructure, including networks, servers, and software applications
- Excellent communication skills for effective liaison with internal and external stakeholders
- Proficiency in using IT support software and tools
- Attention to detail and commitment to delivering high-quality service
- Ability to work effectively both independently and as part of a team
Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks.
The successful applicant will be in contact with US ITAR controlled technology, goods, and information. As a condition of employment, employees with access to US ITAR controlled technology and goods may be required to undergo an additional screening process as part of the recruitment process.
If you are a knowledgeable IT Analyst looking for a new challenge within the aerospace sector, we encourage you to apply now. Join our client\’s dedicated team in Wimborne and contribute to their continued success.
Second Line IT Analyst in Wimborne employer: Matchtech Mobility
Contact Detail:
Matchtech Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second Line IT Analyst in Wimborne
✨Tip Number 1
Familiarise yourself with the aerospace sector and its specific IT needs. Understanding the unique challenges and technologies used in this industry will help you stand out during discussions.
✨Tip Number 2
Brush up on your second line support skills, especially in incident management and system performance monitoring. Being able to demonstrate your expertise in these areas will be crucial during interviews.
✨Tip Number 3
Network with professionals in the aerospace IT field. Attend relevant meetups or online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your experience with IT support software and tools. Be ready to share specific examples of how you've used these tools to improve service delivery in previous roles.
We think you need these skills to ace Second Line IT Analyst in Wimborne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly second line support. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical and problem-solving skills. Mention your experience with IT infrastructure and your ability to collaborate with teams, as these are key aspects of the role.
Highlight Relevant Skills: In your application, emphasise your proficiency with IT support software and tools. Also, mention any experience you have with security measures and compliance, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and commitment to quality service.
How to prepare for a job interview at Matchtech Mobility
✨Showcase Your Technical Skills
Be prepared to discuss your experience in second line IT support. Highlight specific incidents you've resolved and the tools you used. This will demonstrate your technical proficiency and problem-solving abilities.
✨Understand the Aerospace Sector
Familiarise yourself with the aerospace industry and its unique IT challenges. Showing knowledge about the sector can set you apart and indicate your genuine interest in the role.
✨Emphasise Team Collaboration
Since the role involves working closely with first line support and other IT teams, be ready to share examples of how you've successfully collaborated in past roles. This will illustrate your ability to work effectively within a team.
✨Prepare for Security Clearance Questions
Given the requirement for baseline security clearance, be ready to discuss your understanding of compliance and security measures. This shows that you take these responsibilities seriously and are aware of their importance in the aerospace sector.
