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For Companies At a Glance
- Tasks: Become a Mobile Vehicle Technician, delivering car services and repairs directly to customers.
- Company: Join RAC, a trusted name in vehicle assistance since 1897, known for reliability and excellence.
- Benefits: Enjoy a competitive salary, overtime pay, generous holidays, and family-friendly support.
- Why this job: Experience variety in tasks, strong team support, and the chance to make a real impact.
- Qualifications: A Level 2 Light Vehicle Maintenance qualification and proven experience as a vehicle technician required.
- Other info: Receive free RAC Breakdown Cover and access to personal support services from day one.
The predicted salary is between 38000 - 52000 £ per year.
About the Role: Are you ready to take your career on the road? As a Mobile Vehicle Technician with the RAC, you'll be the hands-on hero, bringing your expert skills straight to our customers. You'll be delivering top-notch car services, diagnostics, and repairs right at their homes or workplaces. The road is your workshop - and the variety of tasks you'll face every day will keep you on your toes.
Not only will you get a van, tools, and all the training you need, but you'll also become part of the RAC family. With full support from a network of vehicle technicians, roadside experts, and our in-house professionals, you'll have all the resources to provide outstanding service with confidence.
What You'll Be Doing:
- Hands-On Expertise: Delivering essential car services, diagnostics, and repairs directly to customers at their homes or workplaces.
- Customer Connections: Building strong relationships with RAC members, providing expert advice and creating a memorable service experience.
- Problem-Solving: No two days are the same - whether it's a quick fix or a complex issue, you'll use your skills to keep customers safe and their cars running smoothly.
- Team Support: You won't be working alone. RAC's network of roadside technicians and in-house experts will be there for backup whenever you need it.
What You'll Need to Succeed:
- A Level 2 Light Vehicle Maintenance qualification (or equivalent).
- Proven experience as a vehicle technician or mechanic, working across a variety of light vehicles.
- A full UK driving licence with no more than 6 points.
- A passion for customer service, with the ability to solve problems, offer advice, and handle a range of services including diagnostics, maintenance, and repairs.
- A can-do attitude with the ability to think on your feet, make quick decisions, and always keep the customer's best interests at heart.
Why RAC?
We've been rescuing the nation's drivers since 1897, and we're one of the most trusted names in the industry. As part of our team, you'll get much more than a job - you'll be part of a legacy that's built on reliability and excellence. Here’s why working with us is a great opportunity:
- Attractive Salary: £38,625 base salary + £5,000 London Weighting Allowance.
- Extra Earnings: Overtime opportunities paid at 1.5x your hourly rate. Bonus Scheme also in place and on target earning of £52,000.
- Work-Life Balance: 40-hour workweek, with one Saturday every four weeks required (but you'll get a weekday off).
- Generous Holiday: 23 days annual leave (rising to 25 with service) + bank holidays.
- Pension Scheme: RAC will match or contribute up to 6.5% on qualifying earnings.
- Car Salary Sacrifice Scheme: Enjoy significant tax savings, including electric vehicle options after just 12 months of service.
- Family-Friendly Support: Paid family leave, flexible working options, and resources to help you balance life and work.
- Personal Support Services: 24/7 confidential support for you and your family (16+ years).
- Free RAC Breakdown Cover: Enjoy RAC's Ultimate Complete Breakdown Service from day one.
Mobile Vehicle Technician - Dagenham in Dagenham employer: Matchtech Mobility
Contact Detail:
Matchtech Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician - Dagenham in Dagenham
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. Understanding what makes us tick will help you align your answers during any interviews, showcasing that you're not just a fit for the role but also for our culture.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, being able to demonstrate your ability to build relationships and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare for practical assessments. As a Mobile Vehicle Technician, you may be tested on your hands-on skills. Practising common vehicle repairs and diagnostics can give you the confidence to impress during these evaluations.
✨Tip Number 4
Network with current or former RAC employees if possible. They can provide insights into the interview process and what it’s like to work here, giving you an edge in understanding what we value in our team members.
We think you need these skills to ace Mobile Vehicle Technician - Dagenham in Dagenham
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experience align with what the RAC is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a vehicle technician or mechanic. Include specific examples of diagnostics, maintenance, and repairs you've successfully completed, especially in varied environments.
Showcase Customer Service Skills: Since this role involves building strong relationships with customers, make sure to include examples of your customer service experience. Highlight any situations where you solved problems or provided exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Matchtech Mobility
✨Showcase Your Technical Skills
Be prepared to discuss your experience as a vehicle technician. Highlight specific examples of diagnostics and repairs you've successfully completed, especially on light vehicles. This will demonstrate your hands-on expertise and problem-solving abilities.
✨Emphasise Customer Service
Since this role involves direct interaction with customers, share instances where you've provided exceptional service. Talk about how you built relationships and resolved issues, showcasing your passion for customer satisfaction.
✨Demonstrate Your Problem-Solving Ability
Expect questions that assess your ability to think on your feet. Prepare to discuss challenging situations you've faced in the past and how you approached them. This will show your can-do attitude and quick decision-making skills.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values before the interview. Understanding their legacy and commitment to reliability will help you align your answers with what they stand for, making you a more appealing candidate.
