At a Glance
- Tasks: Coordinate network services and support critical technical operations.
- Company: Join a high-performing team in a dynamic tech environment.
- Benefits: Flexible working, competitive salary, bonus opportunities, and career progression.
- Other info: Great exposure to enterprise-scale networks and ITIL best practices.
- Why this job: Be the key link between tech teams and stakeholders, making a real impact.
- Qualifications: Experience in service coordination and understanding of networking technologies.
The predicted salary is between 63000 - 77000 £ per year.
Are you an organised, customer-focused professional with a passion for delivering exceptional service? We're supporting the search for a
Network Service Coordinator to join a high-performing team responsible for coordinating and supporting critical network services across a complex technical environment.
This is a fantastic opportunity to work at the heart of service delivery, acting as a key point of contact between technical teams, stakeholders and suppliers to ensure network services remain efficient, secure and reliable.
What you'll be doing
- Coordinating network service requests, incidents and changes across multiple stakeholders
- Monitoring service performance and driving continuous improvement initiatives
- Supporting incident management activities and ensuring timely resolution of issues
- Managing supplier and third-party relationships to maintain service standards
- Producing service reports, metrics and documentation
- Ensuring adherence to ITIL processes and best practice service management principles
- Acting as a central communication point between technical and business teams
What we're looking for
- Experience in a Service Coordinator, Service Delivery, Service Desk or Network Support environment
- Understanding of networking technologies and infrastructure services
- Knowledge of ITIL processes, particularly Incident, Problem and Change Management
- Strong organisational and stakeholder management skills
- Ability to prioritise multiple activities and work in a fast-paced environment
- Excellent communication skills with a proactive approach to problem-solving
What's in it for you?
- Flexible and hybrid working arrangements
- Competitive salary and bonus package
- Paid overtime opportunities
- Generous pension contribution
- Excellent career progression and development pathways
- Exposure to complex enterprise-scale network environments
Network Service Coordinator employer: Matchtech Group
Matchtech is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With a strong focus on the rail sector in Winnersh, employees benefit from comprehensive support, flexible working options, and exciting team incentives, all while contributing to significant infrastructure developments in Ireland. Join a dedicated team where your contributions are valued, and you can thrive in a dynamic environment that fosters both personal and career advancement.
