At a Glance
- Tasks: Lead operational resilience initiatives and ensure integration across the organisation.
- Company: Join a leading firm in Financial Services/Insurance with a strong focus on resilience.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and stakeholder engagement.
- Why this job: Make a real impact by enhancing operational resilience in a dynamic sector.
- Qualifications: Experience in operational resilience or risk management within Financial Services or Insurance.
The predicted salary is between 69750 - 85250 £ per year.
My clients who are a leading business operating within the Financial Services/Insurance sector are recruiting for a Group Operational Resilience Manager to join on a permanent basis in London (hybrid working arrangements minimum 3 days in the office per week).
Role: Group Operational Resilience Manager
Location: London - hybrid working (minimum 3 days onsite per week)
Type: Permanent
It is essential to have experience either within the Financial Services OR Insurance sector.
Key responsibilities:
- Own and embed the operational resilience framework as business-as-usual across the group, ensuring it is integrated into culture, governance, and decision-making.
- Identify, map, and regularly review Important Business Services (IBSs), associated resources, and dependencies across people, processes, technology, and third parties.
- Define, document, and maintain Impact Tolerances (ITols), ensuring they are regulator-aligned, clearly justified, and Board-approved.
- Design and deliver a robust annual testing and scenario programme, linking identified vulnerabilities to remediation actions.
- Oversee third-party resilience, including delegated authority and sub-outsourcing arrangements, with appropriate assurance, testing, and exit planning.
- Align operational resilience with incident, crisis, and business continuity management, including escalation and regulatory reporting.
- Prepare and present clear, transparent resilience reporting, self-assessments, and test outcomes to the Board and governance committees.
- Drive continuous improvement through horizon scanning, regulatory awareness, and organisation-wide training and accountability.
Key skills and experience:
- Proven experience in operational resilience, risk management, business continuity, or related fields (insurance/financial services preferred).
- Strong understanding of UK regulatory requirements (PRA, FCA, Lloyd’s Principles).
- Knowledge of requirements in other jurisdictions is beneficial.
- Excellent stakeholder management, communication, and influencing skills.
- Analytical mindset with ability to link resource mapping, vulnerabilities, and testing.
- Experience with third party risk management and incident response.
- Strong team player, with the ability to build relationships with colleagues and external stakeholders.
To apply for this Group Operational Resilience Manager, candidates must be eligible to live and work in the UK.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other (Staffing and Recruiting, Financial Services, and Insurance)
Operational Resilience Manager - Financial Services/Insurance in London employer: Matchtech Group
Matchtech is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With a strong focus on the rail sector in Winnersh, employees benefit from comprehensive support, flexible working options, and exciting team incentives, all while contributing to significant infrastructure developments in Ireland. Join a dedicated team where your contributions are valued, and you can thrive in a dynamic environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Manager - Financial Services/Insurance in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Matchtech Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Matchtech Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Matchtech Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Operational Resilience Manager - Financial Services/Insurance in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Matchtech Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Matchtech Group how you can be a team player!
How to prepare for a job interview at Matchtech Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Matchtech Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Matchtech Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
