At a Glance
- Tasks: Provide engineering support globally, ensuring mission success and resolving technical issues.
- Company: Join a leading Defence & Security firm with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working options, and 25 days holiday.
- Other info: Dynamic environment with opportunities for mentorship and career growth.
- Why this job: Make a real impact in Defence while developing your engineering skills.
- Qualifications: Degree in Engineering or relevant experience; Defence engineering experience preferred.
The predicted salary is between 48600 - 59400 £ per year.
- Overview
- Consultant @ Matchtech | Defence & Public Sector
Our client is a key player in the Defence & Security sector, currently seeking an In-Service Support Engineer to join their team in High Wycombe/West London.
The role involves providing back-office engineering support to end users globally, ensuring mission success around the clock.
Key Responsibilities
- Leading the delivery of In-Service support obligations, collaborating with the Project Manager, System Design Authority, and customers
- Maintaining support project approaches in line with Defence Standards and customer contracts
- Responding proactively to emerging technical issues, including customer fault reports
- Collaborating with the engineering team to develop commercially and technically viable solutions
- Managing and monitoring system performance, including root cause analysis of faults
- Implementing programmes of inspection and preventative maintenance
- Ensuring customer equipment remains safe for continued service
- Coordinating with the field support team for defect investigations, surveys, and testing
- Managing Integrated Logistics Support documentation and implementing change requests
- Identifying resource conflicts or constraints for engineering management
- Producing estimates and planning for new engineering work
- Implementing obsolescence strategies for product lines
- Job Requirements
- Bachelor's degree or higher diploma in Engineering or related discipline. Relevant experience considered in lieu of formal qualifications
- Experience in Defence engineering, particularly during the Integration, Test, and In-Service phases
- Experience in a lead role within defence engineering and/or in-service support is desirable
- Ability to define, lead, and deliver work packages per customer contracts
- Experience in planning and executing support tasks on engineering projects
- Understanding of engineering project management principles
- Proven track record of working under tight time constraints in challenging contexts
- Experience with maritime equipment is advantageous
- Personal Attributes
- Excellent interpersonal skills and ability to build rapport with diverse customers
- Strong organisational and management skills
- Accountability for the quality and timeliness of work, management, and technical decisions
- Willingness to mentor and motivate junior team members
- Strong stakeholder management skills and attention to detail
- Collaborative mindset to achieve outstanding outcomes
- Presence in the High Wycombe office at least three days a week is expected of the elected candidate
- Optional 9-day fortnight
- Early finish on Fridays
- Annual bonus
- Hybrid working options for certain roles
- Casual dress code
- 25 days of holiday
- Christmas shutdown
- Option to buy or sell holiday
- Option to purchase private healthcare, dental, and critical illness cover via salary sacrifice
- Access to a rewards hub with discounts at over 200 stores
- 4 x annual salary life cover
If you are a dynamic and detail-oriented engineer looking to further your career in a progressive and dynamic environment, I encourage you to apply now!
Please reach out to chat about this great opportunity!
Application & Notes
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In-Service Support Engineer in High Wycombe employer: Matchtech Group
Matchtech is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With a strong focus on the rail sector in Winnersh, employees benefit from comprehensive support, flexible working options, and exciting team incentives, all while contributing to significant infrastructure developments in Ireland. Join a dedicated team where your contributions are valued, and you can thrive in a dynamic environment that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land In-Service Support Engineer in High Wycombe
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time In-Service Support Engineer role you’re after at Matchtech Group.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Matchtech Group a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Matchtech Group.
✨Apply Through Company Websites
When you spot a role like In-Service Support Engineer at Matchtech Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace In-Service Support Engineer in High Wycombe
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like In-Service Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Matchtech Group a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Matchtech Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Matchtech Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with Matchtech Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Matchtech Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
