Our client, a leading organisation within the defence and security sector, is seeking a Field Service Engineer - Military Training Systems to support the delivery and operation of military simulation equipment. Based in Bovington with UK-wide travel, the permanent role will involve providing technical support and training to UK land forces in simulated and live training environments.
Key Responsibilities:
- Deliver safe and effective training on military simulation systems, including driver and crew simulators, indirect fires simulators and joint fires synthetic training systems
- Act as the main point of contact for instructors and trainees at customer locations
- Provide 1st-line and 2nd-line IT support, including fault diagnosis, equipment care and maintenance
- Work with technical and support teams to resolve faults and maintain system availability
- Support system upgrades, testing, installation, site acceptance and the setup of new training locations
- Conduct site visits and recommend the resources required for successful training delivery
- Produce post-exercise reports, capture accurate data and monitor system performance through relevant KPIs
- Support the induction and mentoring of new Field Service Representatives and contribute to wider simulation activities
Job Requirements:
- Experience in IT support, field service engineering or technical customer support
- Practical knowledge of 1st-line and 2nd-line troubleshooting and fault resolution
- Understanding of military training systems, simulation software or synthetic training environments
- UK Army experience or a strong understanding of military training operations
- Experience using simulation software, ideally VBS4
- Working knowledge of mechanical and/or electrical maintenance tasks
- Clear and confident communication skills, with the ability to deliver training and explain technical information
- Ability to work independently, manage changing priorities and maintain a calm, professional approach in challenging environments
Additional Information:
- Bovington-based position with regular UK travel
- Eligibility for SC security clearance is required
- Permanent employment within the defence and security sector
- Opportunity to support advanced military simulation and training programmes
#J-18808-Ljbffr
Field Service Engineer - Military Training Systems employer: Matchtech Group
Matchtech is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With a strong focus on the rail sector in Winnersh, employees benefit from comprehensive support, flexible working options, and exciting team incentives, all while contributing to significant infrastructure developments in Ireland. Join a dedicated team where your contributions are valued, and you can thrive in a dynamic environment that fosters both personal and career advancement.
