At a Glance
- Tasks: Manage key customer accounts and ensure top-notch service delivery in aviation.
- Company: Established aviation business with a focus on customer satisfaction.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Full-time, permanent role based in Doncaster with leadership opportunities.
- Why this job: Be the go-to person for clients and make a real impact in aviation.
- Qualifications: Experience in account management and strong negotiation skills required.
The predicted salary is between 45000 - 55000 £ per year.
A well-established aviation business is hiring a Senior Account Manager to join its commercial team, supporting a busy aircraft maintenance environment. This is a customer-facing role where you'll own key accounts end-to-end - contract oversight, commercial negotiation, performance reviews, and ensuring operational teams are aligned to deliver against customer expectations and agreed KPIs.
Key responsibilities will include:
- Acting as the primary commercial point of contact for assigned customer accounts
- Managing customer contracts and ensuring compliance with commercial terms
- Maximising contract value in line with agreed terms and scope
- Attending customer meetings, wash-ups, and performance reviews
- Issuing contract briefs to operational teams to support delivery
- Reviewing and negotiating additional Customer Work Requests (CWRs)
- Liaising with Production, Planning and Materials teams to support delivery
- Identifying commercial risks and opportunities across accounts
- Ensuring work orders, billing and invoicing activity is accurate and delivered to KPI
- Producing performance summaries and customer reporting post-input
- Supporting proposals, quotations and contract renewals
- Leading, mentoring and supporting Account Managers within the team
- Deputising for the Commercial Director when required
Key skills and experience required:
- Strong aviation commercial / account management background (customer-facing)
- Proven contract management capability and commercial negotiation experience
- Working knowledge of Part-145 maintenance operations
- Solid understanding of aircraft maintenance operations, maintenance programmes and commercial processes
- Confident stakeholder management - able to manage expectations and drive outcomes
- Leadership experience - mentoring/supporting Account Managers or similar
- Strong written and verbal communication skills
- Comfortable working under pressure with multiple stakeholders
- Competent with Microsoft Office (Word/Excel/PowerPoint)
Additional info:
- Full-time, permanent position
- Must have the right to work in the UK
Sales Account Manager in Crawley employer: Matchtech Careers
As a Business Reporting Analyst with our client, you will thrive in a dynamic work culture that values collaboration and innovation. The company offers excellent employee growth opportunities through continuous training and development, alongside competitive benefits that support work-life balance. Located in a vibrant area, this role not only allows you to make a meaningful impact on business decisions but also provides a supportive environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Crawley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Account Manager at Matchtech Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Matchtech Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Account Manager in Crawley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Matchtech Careers:When writing your cover letter, make sure to tailor your message specifically for Matchtech Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Matchtech Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Matchtech Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Matchtech Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Matchtech Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
