Remote Customer Care Training Lead

An established industry player is seeking a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. You will create innovative training content, coordinate onboarding sessions, and ensure compliance with all training standards. The position offers a hybrid working environment, allowing for flexibility while working in a vibrant and creative atmosphere. If you thrive in a collaborative space and are eager to make a significant impact on customer satisfaction, this opportunity is perfect for you.