Project Manager - CRM Migration - 6 Month FTC

Matched Reading, England, United Kingdom

2 days ago Be among the first 25 applicants

6 Months FTC

Location: Reading – Ideally 1-2 days a week in the office or fully remote

• Are you an experienced Project Manager, Implementation Consultant?
• Have you managed CRM transformation projects ideally with HubSpot or similar CRM systems?
• Are you happy to work a 6 month FTC and are available immediately?

The company is a leading FinTech Software Company, experiencing huge growth and with a reputation for being a market leader. Following significant investment, they are looking for a Technical Project Manager to lead on an exciting CRM transformation project as they look to implement HubSpot across the business. This is a critical, hands-on role where you\’ll be responsible for ensuring a smooth rollout and adoption of HubSpot CRM, aligning it with their business processes and goals.

Currently, the business is using their own purpose-built in-house CRM & CSM software, so it will be migrating from this to HubSpot. You will need to have proven experience of managing CRM migration projects with a solid understanding of marketing, sales, and customer service workflows in an SMB environment. Prior experience of HubSpot is highly preferred; however, experience with other CRM systems will be considered.

Ideally, you will be able to commute to their Reading office 1 – 2 days a week; however, they will also consider somebody fully remote if you have experience specifically with HubSpot projects.

Key Responsibilities

• Own the end-to-end implementation of HubSpot CRM and CMS across marketing, sales, Web & Admin systems and customer service functions.
• Define project scope, timelines, resources, and deliverables in alignment with business goals.
• Coordinate external and internal stakeholders to map current workflows and recommend improvements to processes.
• Coordinate with external implementation partners, vendors, and internal stakeholders as needed.
• Ensure data migration, integration with other systems (e.g., website, ERP, marketing tools), and user access are managed effectively.
• Develop and execute a change management and training plan to drive adoption.
• Monitor and report on project progress, risks, and outcomes to leadership.
• Ensure post-implementation support and documentation are in place.

Qualifications & Experience

• PMP or PRINCE2 certification.
• Minimum 3 years of experience in technical project management.
• Proven track record of delivering projects on time, on scope, and on budget.
• Proven experience managing CRM implementation projects with systems such as HubSpot.
• Proficient in tools like MS Project, writing proper project plans.

Key Skills, Aptitude and Competencies Required

• Strong planning and scheduling skills.
• Risk management and tracking abilities.
• Strong understanding of marketing, sales, and customer service workflows in an SMB environment.
• Familiarity with data migration, system integration, and change management.
• Confident communicator who can engage stakeholders at all levels and provide clear guidance.
• Ability to work independently and hit the ground running.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology and Project Management

Industries

Software Development, Technology, Information and Media, and IT Services and IT Consulting

#J-18808-Ljbffr