At a Glance
- Tasks: Lead IT operations, ensuring system reliability, performance, and security in a dynamic environment.
- Company: Join a growing, award-winning SaaS vendor with a collaborative culture.
- Benefits: Competitive salary, benefits, bonus, and hybrid work model.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact by leading tech initiatives and mentoring teams.
- Qualifications: 7+ years in IT operations and 2+ years in leadership roles required.
The predicted salary is between 70000 - 85000 £ per year.
Hybrid - days every week in the Reading area office.
A growing and award winning SaaS Vendor is looking for an IT Manager who will be responsible for the reliability, performance, and security of the internal technology estate. This is a hands-on technical leadership role where you will ensure all systems are forward acting, manage external relationships, and provide technical input into business projects. This is a great role for someone who understands how to keep systems running, integrated, secure and supported whilst being able to provide mentoring and leadership to people and teams.
- Manage 2 direct reports whilst also managing internal business systems (CRM, Finance, Telephony, HR, HubSpot) and platforms and act as escalation point when issues arise.
- Oversee the stability and security of the IT Infrastructure and internal systems estate (servers, networks, cloud, etc.).
- Manage relationships with technology vendors, MSP's and partners; track SLA's and renewal decisions.
- Manage the internal helpdesk function, ensuring satisfied service experience.
- Own procurement, deployment, and lifecycle management of technical equipment.
- Support cross-functional implementation projects as a technical SME; help translate business requirements into technical plans.
- Manage information security controls and oversee access rights ensuring team complies with all procedures and standards.
Requirements:
- 2+ years' experience in leadership, team lead, or senior technical capacity.
- 7+ years' in IT operations/infrastructure roles.
- Experience in a fast paced business, ideally PE backed company.
- Experience managing infrastructure, security, and integrations in a business with multiple internal systems.
- Proven ability of leading and delivering multiple concurrent technology, systems or business transformation projects.
- Strong Technical skills including API Integrations, network, server, cloud, IT security, Helpdesk ticketing, and SaaS business systems (CRM, telephony, finance).
- Comfortable operating in an SME where you will wear many hats i.e. PE backed start-up or scale up with c 150-400 employees.
- Experience in a SaaS Vendor.
- Experience managing external vendors, MSPs, or technology partners.
- Clear communicator able to explain technical risk to a non-technical leadership team.
IT Manager in Reading employer: Matched
Matched is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for innovative minds looking to make a significant impact in the financial services sector. With a focus on employee growth, we offer ample opportunities for professional development and skill enhancement, all while enjoying the vibrant atmosphere of Greater London. Our hybrid work model ensures flexibility, allowing you to balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Reading
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Matched values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Matched might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Matched!
✨Direct Apply to Matched
Let's not forget to apply directly through the Matched website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Reading
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Matched.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Matched. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Matched
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
