At a Glance
- Tasks: Support clients across EMEA with technical consulting and solution architecture.
- Company: Join a growing team focused on innovative financial solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Exciting opportunities for career growth in a collaborative setting.
- Why this job: Make a real impact by optimising customer environments and enhancing feature adoption.
- Qualifications: 5+ years in customer success with strong technical skills.
The predicted salary is between 60000 - 80000 € per year.
Matched is seeking a Technical Customer Success Manager in the UK to support clients across EMEA. This hands-on role combines technical consulting, solution architecture, and customer success using Microsoft Dynamics 365 and the Power Platform.
Candidates should have over 5 years of experience and strong skills in customer success and systems assessments. The role involves delivering consulting engagements, optimizing customer environments, and facilitating feature adoption to maximize client value.
Join a growing team with a focus on innovative financial solutions.
EMEA Technical CSM - FinTech & Dynamics in London employer: Matched
Matched is an exceptional employer that prioritises employee growth and innovation within the FinTech sector. With a collaborative work culture and a commitment to professional development, team members are encouraged to enhance their skills while contributing to impactful projects across EMEA. Located in the UK, employees benefit from a dynamic environment that fosters creativity and offers unique opportunities to work with cutting-edge technologies like Microsoft Dynamics 365 and the Power Platform.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Technical CSM - FinTech & Dynamics in London
✨Tip Number 1
Network like a pro! Reach out to folks in the FinTech space, especially those who work with Microsoft Dynamics 365. We can leverage platforms like LinkedIn to connect and engage with potential employers or colleagues.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience in customer success and technical consulting. We can use this to demonstrate our expertise during interviews and make a lasting impression.
✨Tip Number 3
Prepare for the interview by understanding the company’s products and services. We should be ready to discuss how we can optimise customer environments using Microsoft Dynamics 365 and the Power Platform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily.
We think you need these skills to ace EMEA Technical CSM - FinTech & Dynamics in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365 and the Power Platform. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how your technical consulting experience can benefit our clients across EMEA. Let us know what excites you about this role!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to optimise customer environments and drive feature adoption effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our innovative team!
How to prepare for a job interview at Matched
✨Know Your Tech Inside Out
Make sure you brush up on Microsoft Dynamics 365 and the Power Platform. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you optimised customer environments or facilitated feature adoption.
✨Showcase Your Customer Success Skills
Prepare to share stories that highlight your experience in customer success. Think about times when you turned a challenging situation into a positive outcome for a client. This will demonstrate your ability to maximise client value.
✨Understand the FinTech Landscape
Familiarise yourself with current trends and challenges in the FinTech sector. Being able to discuss how these trends impact customer success will show that you're not just technically savvy but also industry-aware.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and their vision for the future. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
