At a Glance
- Tasks: Provide top-notch customer support using your accountancy knowledge and skills.
- Company: Leading FinTech SaaS vendor with a reputation for innovation and growth.
- Benefits: Hybrid work model, support for further studies, and career development opportunities.
- Other info: Dynamic environment with opportunities to grow and learn in the FinTech sector.
- Why this job: Join a booming industry and make a real difference in customer experiences.
- Qualifications: AAT qualification or Accountancy degree with a passion for customer service.
The predicted salary is between 28000 - 38000 £ per year.
Location: Hybrid, 3 days a week in the South Reading Area office
Why: FinTech SaaS Vendor experiencing huge growth
Start date - ASAP
Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc?
The company is a leading FinTech Software Company, experiencing huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology.
This role is the perfect option for someone with an Accountancy qualification that doesn't want to go down the 'standard' route. The FinTech industry is one of the fastest growing and most lucrative industries in the UK. This is the perfect role for someone that wants to go down the accountancy route but wants more opportunity to speak to customers and clients.
You will need to be an exceptional individual who has a passion to use your accounts and financial reporting knowledge, who is passionate about software and wants to develop your skills to deliver first class telephone and email support to customers. The company will also support you in continuing your studies and development.
Graduate Accountant in Reading employer: Matched Group
As a leading FinTech Software Company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With a hybrid working model in the South Reading Area, our Graduate Accountants enjoy the flexibility of remote work while being part of a rapidly expanding team that values innovation and customer service excellence. We offer comprehensive support for continued education and career advancement, making us an exceptional employer for those looking to thrive in the exciting world of financial technology.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Accountant in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at university. Let them know you're on the hunt for a Graduate Accountant role, especially in customer support. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and their software. Understand how they help customers with financial statements and balance sheets. This will show your passion for the role and help you stand out from the crowd.
✨Tip Number 3
Practice your customer service skills! Since this role is all about helping clients, think of scenarios where you can demonstrate your ability to solve problems and communicate effectively. Role-playing with a friend can be super helpful!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for the role and the company. Don’t miss out!
We think you need these skills to ace Graduate Accountant in Reading
Some tips for your application 🫡
Show Off Your Qualifications:Make sure to highlight your Accountancy Qualification (AAT) or Degree right at the start. We want to see how your background aligns with the role, so don’t be shy about showcasing your academic achievements!
Customer Service is Key:Since this role is all about delivering top-notch customer support, share any relevant experience you have in customer service. We love to see examples of how you've gone above and beyond to help customers in the past.
Demonstrate Your Passion for FinTech:Let us know why you're excited about the FinTech industry! Share your thoughts on how financial statements and balance sheets play a role in helping businesses thrive. This will show us that you’re not just looking for any job, but that you’re genuinely interested in this field.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Matched Group
✨Know Your Numbers
Brush up on your financial statements, balance sheets, and key accounting principles. Being able to discuss these confidently will show that you understand the core of the role and can relate it to customer support.
✨Show Your Passion for Customer Service
Prepare examples of how you've delivered excellent customer service in the past. Whether it's resolving a tricky issue or going the extra mile, demonstrating your commitment to helping customers will set you apart.
✨Research the Company
Dive into the company's background, their products, and their position in the FinTech market. Understanding their growth story and how they support their customers will help you tailor your answers and show genuine interest.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly and concisely. Mock interviews with friends or family can help you feel more comfortable and confident during the real thing.
