Match with Care is a London-based introductory agency that helps families find trusted, vetted home carers for elderly care. The team is committed to improving the experience of arranging care and ensuring that older adults receive reliable support in their own homes. We are heavily tech-enabled, meaning the process of coordinating care is being simplified every day.
Role Description
You’ll understand each family’s situation with empathy and leverage our system to match them with the right carer, building your portfolio of placements.
You’ll work directly with the founders, help invent the playbook, and have real ownership over how we win and retain families. If you crush it, there’s room to grow as we scale, but this role succeeds first as an outstanding Care Consultant.
Day to day work
- 1. Consultative inbound
- Guide families through a hard decision with honesty and urgency.
- 2. Matching
- Pair families with the right carers and stay close until the placement is confident.
- Run a clean pipeline of enquiries at different stages. Know where every family is and what unlocks the next step.
- 4. Build the playbook
- Spot friction in product and process. Feed it back. Shape how we win and retain families while we’re still small.
What we\'re looking for in you
- 1. Track record of hitting targets or clear evidence you can
- 3. High urgency and a founder mindset: get things done proactively and learn quickly.
- 4. Willingness to having plenty of conversations with carers and families, often in sensitive situations.
- 5. Right to work in the UK; based in London, starting in office then transitioning to a hybrid working arrangement after being fully onboarded.
Being a care expert is not required. This role demands someone who is willing to learn and adapt quickly. People skills will be important for you success.
Care Coordinator employer: Match with Care
Join our dedicated team as a Temporary Full-time Live-out Registered Nurse Carer in the heart of Westminster, where you will have the opportunity to make a meaningful impact on a client's life. We offer competitive pay at £25 per hour, a supportive work culture that values compassion and professionalism, and flexible scheduling options that allow for a healthy work-life balance. With a focus on employee growth and development, this role provides a unique chance to enhance your nursing skills while delivering high-quality, person-centred care in a vibrant London setting.
