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For Companies At a Glance
- Tasks: Lead a team of fraud investigators and ensure top-notch service delivery.
- Company: Market-leading provider of legal and claims solutions with a focus on innovation.
- Benefits: Competitive salary, performance bonus, flexible working, and enhanced pension scheme.
- Why this job: Make a real difference in fraud prevention while developing your leadership skills.
- Qualifications: Expertise in motor fraud investigations and proven leadership experience.
- Other info: Enjoy hybrid working and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bolton (Hybrid Working Available)
Salary: Competitive Salary + Performance Bonus & Enhanced Benefits
Contract: Permanent, Full Time (35 hours)
The Opportunity
We are exclusively recruiting on behalf of a market-leading provider of legal and claims solutions. Our client is looking for an experienced and technical Team Leader to join their specialist Fraud Department. This is a pivotal role where you will proactively manage a team of counter-fraud investigators and support the Head of Department in delivering technical quality and service excellence.
Key Responsibilities
- Team Leadership: Manage the day-to-day performance of the team, including 1-2-1s, leave management, and allocation of new work.
- Operational Support: Actively support the Head of Department, with the capability to deputise in their absence and assist with client SLA and MI requirements.
- Technical Oversight: Ensure a high level of technical quality and adherence to contractual KPIs, particularly regarding motor fraud, GAP, and fraud investigation claims.
- Client Relations: Maintain and develop insurance client relationships, ensuring exceptional customer service is provided at all times.
The Ideal Candidate
- Expert Knowledge: Excellent understanding of motor fraud investigation principles and claims.
- Leadership Experience: Proven track record in personnel management and the ability to work accurately under pressure.
- Commercial Awareness: Ability to meet commercial requirements and demonstrate professional integrity.
- Relationship Management: Proven experience in managing insurance client relationships.
The Package
- Competitive basic salary.
- Performance-related bonus.
- Enhanced contributory pension.
- Flexible benefits and voluntary benefits schemes.
- Share purchase scheme with interest-free loans.
- Birthday holiday.
- Hybrid Working: Flexibility to work from home and the office (Bolton based).
Fraud Manager in Bolton employer: MATCH RECRUITMENT
Contact Detail:
MATCH RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Manager in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in fraud management or insurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of motor fraud investigation principles. We want you to be able to discuss your expertise confidently and show how you can lead a team effectively.
✨Tip Number 3
Showcase your leadership experience! Be ready to share specific examples of how you've managed teams and met commercial requirements in past roles. This will help you stand out as a strong candidate for the Team Leader position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Fraud Manager in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fraud Manager role. Highlight your experience in managing teams and your expertise in motor fraud investigations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your leadership experience and how you've successfully managed client relationships in the past.
Showcase Your Technical Knowledge: Since this role requires a solid understanding of fraud investigation principles, make sure to include any relevant qualifications or training. We love seeing candidates who are passionate about their field and can demonstrate their technical expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MATCH RECRUITMENT
✨Know Your Fraud Fundamentals
Brush up on your knowledge of motor fraud investigation principles and claims. Be ready to discuss specific cases or scenarios where you've applied your expertise, as this will show your depth of understanding and experience in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams under pressure. Think about times when you successfully handled 1-2-1s or resolved conflicts within your team, as these stories will demonstrate your capability to lead effectively.
✨Understand Client Relations
Familiarise yourself with the importance of maintaining strong client relationships in the insurance sector. Be ready to share how you've previously managed client expectations and delivered exceptional service, as this is crucial for the role.
✨Demonstrate Commercial Awareness
Research the company and its position in the market. Be prepared to discuss how you can meet commercial requirements while maintaining professional integrity. This shows that you understand the business side of fraud management and can contribute to the company's success.
