At a Glance
- Tasks: Lead the delivery of tech products and ensure top-notch service for customers.
- Company: Join a thriving technology company with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus scheme, private medical insurance, and 33 days holiday.
- Other info: Dynamic role with opportunities for growth and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in tech or telecoms management, with strong organisational and communication skills.
The predicted salary is between 45000 - 60000 € per year.
This is an exciting opportunity to join a thriving technology company as a Delivery Manager. You will work closely with the Management Team to determine and execute the tactics required by the business to deliver successful products and services. The successful candidate will have primary responsibility for the provisioning and delivery of all products and solutions and their transition into service. The Delivery Manager is ultimately accountable for ensuring the effective management of orders and to meet and exceed our partners and customers' expectations.
The Delivery Manager will be required to/ responsible for:
- the successful and timely installation and delivery of our five products: WAN, LAN break/fix & maintenance, Wi-Fi, Security, SIP and Voice Services
- ensuring that the delivery of all our products meets the timelines agreed and owning any dispute and/or resolution required to successfully move the product to the next milestone within SLA
- owning and managing through to resolution all of the escalations raised from your direct reports resulting from late delivery of LAN hardware and products that underpin break fix and maintenance, security and Wi-Fi and circuit delivery that underpins the WAN product portfolio
- the accurate financial forecasting, analysis and communication of the delivery WIP rollout and the impact to the ‘Head of Customer Experience’
- managing and motivating your direct reports to deliver high levels of customer service and continuous improvements
- responsibility for the accurate production, communication and planning of internal installation forecasts, resources and budgets
- ensuring the team has the correct capacity to accommodate the business volumes and deliver high levels of service
The Ideal Delivery Manager will have/be:
- experience from a technology, telecommunications or IT services business
- networking and/or telecoms experience ideally gained from within the UK industry with at least 2 years at a management level
- educated to Degree level, preferably in an engineering subject
- experience delivering to Waterfall and Agile methodologies: Prince 2, PMI PMP, Scrum
- an appetite for continuous improvement and the development of practical processes and procedures that support the business
- the ability to display a level of gravitas that gives internal and external stakeholders a high level of confidence in their ability to deliver high quality services
- detail-oriented, proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills
- high level of organisational and planning skills
- high attention to detail and able to work quickly and accurately to plan resources
- experience of having worked in a fast-paced, high-pressure, changing environment
For immediate consideration please do apply.
Delivery Manager in Solihull employer: Match Recruit
Join a dynamic technology company in Solihull as a Delivery Manager, where you will thrive in a supportive work culture that prioritises employee growth and development. With competitive benefits including a bonus scheme, private medical insurance, and generous holiday allowance, we are committed to fostering a collaborative environment that empowers our team to deliver exceptional service and innovative solutions. Experience the unique advantage of working in a thriving sector, where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in Solihull
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their delivery processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Delivery Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy and straightforward – just a few clicks and you’re in the running!
We think you need these skills to ace Delivery Manager in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in technology and telecommunications, especially any management roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that demonstrate your ability to manage delivery effectively. We love a good story!
Showcase Your Skills:Don’t forget to highlight your experience with Agile and Waterfall methodologies. If you’ve got certifications like Prince2 or PMP, make sure they’re front and centre. We’re keen on seeing how you can bring those skills to our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Match Recruit
✨Know Your Products Inside Out
As a Delivery Manager, you'll be responsible for the successful delivery of various products. Make sure you understand each product's features and benefits thoroughly. This will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Management Skills
Prepare examples of how you've managed teams in the past, especially in high-pressure environments. Highlight your experience with resource management and how you've motivated your team to deliver exceptional customer service. This will show that you're ready to take on the responsibilities of the role.
✨Familiarise Yourself with Methodologies
Since the role involves both Waterfall and Agile methodologies, brush up on your knowledge of Prince2, PMI PMP, and Scrum. Be ready to discuss how you've applied these methodologies in previous roles and how they can benefit the company’s delivery processes.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle escalations. Think of specific situations where you've successfully resolved issues or improved processes, and be ready to share these stories during the interview.
