At a Glance
- Tasks: Be the friendly face of our garage, managing customer enquiries and scheduling appointments.
- Company: Join a well-established independent garage known for excellent service and professionalism.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Enjoy a dynamic role with a friendly team in a busy workshop.
- Why this job: Make a real difference in customer experiences while developing your administrative skills.
- Qualifications: Organised, confident, and passionate about providing top-notch customer service.
The predicted salary is between 24000 - 30000 £ per year.
Hours: Monday to Friday, 8:00am 4:30pm
Salary: Competitive (depending on experience)
Our client is a busy, well-established independent garage and MOT centre, committed to providing excellent customer service and high-quality vehicle repairs and servicing. They pride themselves on their professionalism, honesty and friendly approach, and are looking for an organised and reliable Office Administrator to become an important part of their team.
The Role
This is a varied role at the heart of the business. You will be the first point of contact for customers, ensuring the smooth day-to-day running of the office while supporting the workshop team with administration and customer communication. We are looking for someone who is professional, organised, confident and enjoys providing excellent customer service.
Key Responsibilities
- Greeting customers and handling enquiries both in person and over the phone.
- Booking MOTs, vehicle servicing and repair appointments.
- Managing the workshop diary and scheduling appointments.
- Preparing estimates, invoices and customer paperwork.
- Updating customer and vehicle records accurately.
- Liaising with customers regarding repairs, progress updates and vehicle collection.
- Ordering parts and working with suppliers where required.
- Processing payments and maintaining accurate financial records.
Office Administrator / Service Administrator in Milton Keynes employer: Match Performance
Join a well-established independent garage and MOT centre that values professionalism, honesty, and a friendly approach. As an Office Administrator, you'll thrive in a supportive work culture that prioritises excellent customer service and offers opportunities for personal growth within a dynamic team. Enjoy a competitive salary and the satisfaction of being a key player in ensuring smooth operations while making a positive impact on customer experiences.
