Support worker/ HCA
Company: Match Options Ltd
Hours: Part-time
Location: BN21 2DW
Working pattern: On-site
Job type: Temporary
Posting date: 3 Nov 2026
Closing date: 3 Dec 2026
- Provide high-quality, person-centred support to individuals.
- Support service users with daily living activities, including personal care where required, meal preparation, shopping, household tasks, and maintaining their living environment.
- Encourage independence and support individuals to develop or maintain essential life skills.
- Provide emotional support, reassurance, companionship, and encouragement.
- Support service users to access community activities, appointments, education, employment, and social opportunities.
- Observe and appropriately report changes in a service user's mental health, behaviour, physical health, or general wellbeing.
- Support individuals during periods of distress or challenging situations, following agreed care plans, risk assessments, and organisational procedures.
- Assist with or administer medication where appropriately trained and authorised.
- Maintain accurate, confidential, and up-to-date care records, daily notes, incident reports, and other required documentation.
- Follow safeguarding procedures and promptly report any concerns regarding abuse, neglect, exploitation, or risk of harm.
- Work effectively with colleagues, families, healthcare professionals, social workers, and other relevant agencies.
- Respect service users' privacy, confidentiality, cultural backgrounds, choices, and individual rights.
- Follow health and safety, infection prevention and control, medication, safeguarding, and other organisational policies.
- Participate in staff meetings, supervision, mandatory training, and continuing professional development.
Essential requirements
- Previous experience in a mental health, healthcare, care, or support worker role is preferred.
- Caring, patient, non-judgemental, and compassionate approach.
- Good communication, listening, and interpersonal skills.
- Ability to build appropriate and professional relationships with service users.
- Understanding of person-centred care, safeguarding, confidentiality, dignity, and professional boundaries.
- Awareness of common mental health conditions and how they may affect an individual's daily life.
- Ability to recognise and appropriately respond to changes in behaviour, wellbeing, or level of risk.
- Ability to remain calm and professional when supporting individuals experiencing distress or challenging situations.
- Ability to work effectively both independently and as part of a multidisciplinary team.
- Good written skills and ability to maintain accurate care and support records.
- Willingness to undertake mandatory training and ongoing professional development.
- Flexibility to work shifts, which may include evenings, weekends, nights, and bank holidays depending on service requirements.
- Right to work in the UK.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Support worker/ HCA in Eastbourne employer: Match Options Ltd
At Match Options Ltd, we pride ourselves on being a compassionate employer dedicated to enhancing the lives of our residents and staff alike. Our care home in DN14 6YN fosters a supportive work culture where teamwork and personal growth are paramount, offering comprehensive training and development opportunities for all employees. Join us to make a meaningful impact while enjoying a fulfilling career in a welcoming environment that values dignity, independence, and wellbeing.
