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- Tasks: Design customer experiences using data-driven design and collaborate with cross-functional teams.
- Company: Join a global brand focused on innovation and positive societal impact.
- Benefits: Enjoy flexible working, private healthcare, competitive pension, and 26 days holiday.
- Why this job: Be part of a diverse team transforming customer experiences in a dynamic environment.
- Qualifications: Experience in digital design for web and mobile, using tools like Figma and Adobe Suite.
- Other info: Opportunity to work on exciting projects with a multicultural team.
The predicted salary is between 44000 - 52000 £ per year.
London £53,000 – £63,000 + benefits
Flexible working (2 days in the office per week)
Our client has scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world’s most powerful brands. The team encompasses Product, Strategy, Design, Analytics and Implementation. They design and deliver experiences for customers – connecting the customer’s devices with the brand and world around them. With over 150,000 employees spread across almost 200 countries, our client has innovation at their core and is proud to be building products and services that leave a positive and sustainable impact on society, the environment and in education. They are an organisation that enrich lives with a cross-functional, international environment built upon transparency and empathy. They embrace diversity and encourage applications from mixed backgrounds, genders, nationalities, ages and lifestyles – seeking to learn from these different perspectives.
The Design team learns from global markets, functions and customers to build experiences that respond to customer needs in a rapidly evolving industry, thus giving customers reasons to fall in love with the brand. The aim is to provide customer-centric, differentiated, and valuable experiences across multiple channels and touchpoints, whilst contributing to the ambition to achieve sustainable growth and social contribution. We’re looking for a Digital Experience Designer to help the team craft customer experiences for the future.
What will this involve?
- Collaborate with cross-functional teams to drive customer journey initiatives forward using design thinking and data-driven design.
- Concept UX / UI designs for cross-platform experiences (across both web and mobile).
- Concept innovative IOT features & revenue generation services.
- Create prototypes that solve problems using high fidelity design tools.
- Support workshops and design sprints.
- Support with the growth of internal digital toolkits.
- Work with the wider team to help define new product opportunities, problems & goals, articulate business value and design user flows & journeys to create seamless customer experiences.
We would like you to have:
- End to end digital design for web and mobile, including supporting development teams with design handoff and specifications using web and mobile design systems.
- Collaborated with development teams to discuss and decide on design / front-end execution.
- An understanding of data-driven design, using data to enhance experience design.
- Experience using design tools such as Figma, Sketch, Miro and Adobe Suite.
- Design support for A/B testing experience.
- Supported internal workshops and design sprints in the past.
- Nice to have – experience with UX Writing.
The perks:
- The chance to develop your career with a global, multicultural team working on a fascinating customer experience transformation programme.
- A flexible working environment and the ability to work from home / flexible hours.
- Private healthcare and private dental insurance.
- Competitive pension, 26 days holiday (excluding bank holidays).
- Car lease scheme, season ticket loan and cycle to work schemes.
Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.
Digital Experience Designer employer: match digital.
Contact Detail:
match digital. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Designer
✨Tip Number 1
Familiarise yourself with design thinking methodologies and be ready to discuss how you've applied them in past projects. This will show your potential employer that you can effectively collaborate with cross-functional teams.
✨Tip Number 2
Brush up on your knowledge of data-driven design. Be prepared to share examples of how you've used data to inform your design decisions, as this is a key aspect of the role.
✨Tip Number 3
Get comfortable with the design tools mentioned in the job description, such as Figma and Adobe Suite. If you have any personal projects or case studies using these tools, be ready to showcase them.
✨Tip Number 4
Highlight any experience you have with A/B testing and user flows. Being able to demonstrate your understanding of these concepts will set you apart from other candidates.
We think you need these skills to ace Digital Experience Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital design, particularly focusing on web and mobile projects. Emphasise your collaboration with cross-functional teams and any specific tools you've used like Figma or Adobe Suite.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and how your skills align with the role. Mention your understanding of data-driven design and any innovative projects you've worked on that relate to the job description.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your end-to-end digital design capabilities. Highlight projects that involved UX/UI design, prototypes, and any A/B testing experiences you've supported.
Prepare for Interviews: Be ready to discuss your design process and how you approach problem-solving. Prepare examples of how you've collaborated with development teams and contributed to workshops or design sprints in the past.
How to prepare for a job interview at match digital.
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach projects from concept to execution, especially focusing on collaboration with cross-functional teams and the use of design thinking.
✨Demonstrate Data-Driven Design Skills
Since the role emphasises data-driven design, come equipped with examples of how you've used data to inform your design decisions. This could include A/B testing results or user feedback that shaped your projects.
✨Familiarise Yourself with Their Tools
Make sure you're well-versed in the design tools mentioned in the job description, such as Figma, Sketch, and Adobe Suite. You might be asked to demonstrate your proficiency or discuss how you've used these tools in past projects.
✨Prepare for Collaborative Scenarios
Expect questions about your experience in workshops and design sprints. Be ready to share specific instances where you facilitated or contributed to collaborative sessions, showcasing your ability to work effectively within a team.
