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For Companies At a Glance
- Tasks: Join the Customer Engagement team to enhance a mobile app for seamless user experiences.
- Company: A global tech partner serving 29m shoppers with luxury brands and innovative payment solutions.
- Benefits: Enjoy 25 days holiday, private healthcare, gym membership, and extra days off for special occasions.
- Why this job: Be part of a dynamic team driving product innovation and improving user engagement in a fast-paced environment.
- Qualifications: Experience in product management, mobile apps, UX design, and data analysis is essential.
- Other info: Work in London with a hybrid model, just two days in the office!
The predicted salary is between 34000 - 42000 £ per year.
Associate Product Manager – Acquisition & Membership
£40,000 – £50,000 + 10% bonus + benefits
London (2 days per week in the office)
Our client
Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.
With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury retailers and brands including Harrods, Selfridges, John Lewis, Liberty’s, Apple, Cartier, De Beers, Hermès, Rolex, Dior and Jimmy Choo.
Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions.
The role
The Associate Product Manager (APM) will collaborate closely with the Product Manager to oversee the development of new initiatives that contribute to a high-quality member base, primed for conversion opportunities. This role will contribute to the development of the registration, onboarding, and member experience.
The APM develops products that ensure customers are able to enrol as members across all consumer touchpoints and that they remain motivated to maintain their membership, use services, and to provide high quality data on shopping preferences.
We’re looking for someone with a background in Digital Marketing or CRM that has an interest in developing their career working on marketing products. This is not a tactical marketing role but rather combines strategic, commercial, and the management of technical counterparts.
As Assistant Product Manager, you will:
- Report to the Product Manager and contribute to the planning, development, and backlog of acquisition & member experience channels, including both new & existing product development.
- Brief internal stakeholders (data & technical product teams), ensuring alignment on project schedules, requirements, and impacts.
- Collaborate with data teams for analysis on the product and to identify new areas of focus.
- Oversee teams executing A/B and MVT and further analyse these tests to draw insights that optimise product performance.
- Support the Product Manager in providing acquisition and engagement data to local markets.
- Work closely with counties, commercial and operational teams to support acquisition at local level.
- Collaborates with the Technical Product Manager who in turn schedules sprints with the in-house development team.
We’re looking for:
- Experience working in Digital Marketing (CRM / marketing automation / UX / membership / loyalty) OR experience working as a Product Manager on a marketing product.
- A mix of business and technical know-how with strong problem solving and communication skills.
- Analytical and data skills coupled with the ability to draw insights that inform product strategies.
- Experience working with data from A/B or MVT.
- Knowledge of marketing automation platforms such as Salesforce Marketing Cloud, Adobe Marketing Cloud, SAS.
- An understanding of UX design principles.
- Experience working on a consumer-facing product.
- Worked in an international matrix organisation, across multiple countries and time zones (preferred).
The perks
- 25 days holiday + bank holidays.
- An extra day off for moving to a new house.
- 2 days off for your wedding.
- 3 days off for charity / community days.
- Private healthcare and medical cashback plan.
- Perkbox.
- Competitive pension plan.
- Virgin gym membership.
Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.
Associate Product Manager employer: Match Digital
Contact Detail:
Match Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in mobile app development and user experience design. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare specific examples from your past experiences where you've successfully used data to drive product decisions or improve user experience. Being able to articulate these examples clearly will demonstrate your analytical skills.
✨Tip Number 4
Stay updated on the company's products and any recent developments in their mobile app. Showing that you are knowledgeable about their offerings can set you apart from other candidates during the interview process.
We think you need these skills to ace Associate Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Associate Product Manager or similar roles. Focus on your work with native mobile products and any A/B testing you've overseen, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product management and how your skills align with the company's goals. Mention specific experiences that demonstrate your understanding of UX and your analytical abilities.
Showcase Your Analytical Skills: Provide examples in your application of how you've used data to inform product decisions. Highlight any insights you've generated from analytics that led to product enhancements, as this is crucial for the role.
Highlight Collaboration Experience: Emphasise your ability to work with cross-functional teams, such as Data, Engineering, and Production. Mention any successful projects where you collaborated with stakeholders to achieve a common goal.
How to prepare for a job interview at Match Digital
✨Showcase Your Product Management Experience
Be ready to discuss your previous roles as an Associate Product Manager or similar positions. Highlight specific projects where you contributed to the strategy and delivery of mobile products, especially focusing on user experience and data-driven decisions.
✨Demonstrate Your Analytical Skills
Prepare examples of how you've used data to inform product decisions. Discuss any A/B testing or MVT experiences you've had, and be ready to explain how these insights led to improvements in user experience.
✨Understand the Company’s Products
Familiarise yourself with the company’s offerings, particularly their consumer-facing mobile apps. Understanding their unique selling points and how they enhance customer engagement will show your genuine interest in the role.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts or project management strategies. This will demonstrate your ability to collaborate with various teams.