At a Glance
- Tasks: Provide excellent customer service and support sales on the shop floor.
- Company: Join Matalan, a dynamic retailer with a strong team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Kick-start your career in a supportive environment that values your input.
- Qualifications: Good customer service skills and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving on our careers site. We know as a team we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please let us know. If the post closes before the specified closing date we will notify you. Please apply as soon as possible if interested.
About The Role
We are looking for a General Sales Assistant in our Weston‑super‑Mare branch. The role is shop‑floor based and requires good customer service skills. The successful candidate will work 8 hours per week, with day‑time, evening and weekend availability. As a General Sales Assistant you will deliver an efficient and reliable service to customers who are at the heart of everything we do. You will be a customer advisor achieving our sales targets whilst living our Matalan Values, maintaining a high‑performing, energetic and adaptable energy. You will work across the shop floor, till area and stock room, in a fast‑paced retail sales environment. We have a family‑style approach to our teams with approachable management, so whether you are looking to kick‑start your career or simply want to find your fit, this role may be what you are looking for.
Benefits
- 20% colleague discount
- Our Family Extras Scheme – An exclusive discount website you can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
General Sales Assistant (Perm) in Weston-super-Mare employer: Matalan
Matalan is an excellent employer that fosters an inclusive and supportive work culture, where every team member is encouraged to bring their true selves to work. Located in Weston-super-Mare, the role of General Sales Assistant offers not only competitive benefits like a 20% colleague discount and access to exclusive savings but also ample opportunities for personal and professional growth through comprehensive training and development programmes. With a family-style approach to management, Matalan ensures that employees feel valued and connected, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) in Weston-super-Mare
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Matalan, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace General Sales Assistant (Perm) in Weston-super-Mare
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Matalan that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Matalan will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Matalan and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Matalan
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Matalan, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Matalan!
