At a Glance
- Tasks: Deliver excellent customer service and support sales on the shop floor.
- Company: Join Matalan, a dynamic retail brand with a family-style culture.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Inclusive culture that values your true self and encourages growth.
- Why this job: Kickstart your career in a fast-paced environment while making lasting connections.
- Qualifications: Good customer service skills and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a General Sales Assistant in our Weston-super-Mare branch. This would be shop floor based and require good customer service skills. If successful, the role would be for 8 hours per week with day time, evening and weekend availability being required.
As a General Sales Assistant within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer's experience in-store is at the forefront of our work.
You'll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There's a great family-style approach to our teams with approachable management, so whether you're looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
From humble beginnings to disruptive innovations in the retail industry, we know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We're here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you'll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role.
General Sales Assistant in Weston-super-Mare employer: Matalan
Matalan is an excellent employer for those seeking a rewarding role as a General Sales Assistant in Weston-super-Mare, offering a vibrant and inclusive work culture where customer service is paramount. With a strong emphasis on employee growth, you will benefit from comprehensive training, a supportive team environment, and unique perks such as a generous colleague discount and access to exclusive savings through our Family Extras Scheme. Join us to be part of a dynamic retail team that values your contributions and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant in Weston-super-Mare
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Matalan, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace General Sales Assistant in Weston-super-Mare
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Matalan that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Matalan will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Matalan and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Matalan
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Matalan, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Matalan!
