At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and enhance customer experience.
- Company: Join Matalan, a forward-thinking retailer with a strong team culture.
- Benefits: Enjoy 20% discount, 25 days leave, and wellness support.
- Other info: Inclusive culture with opportunities for career growth and personal development.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Retail management experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
As an Assistant Store Manager at Matalan, you will role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPIs in your store. Developing and leading a high performing team, you will drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day. You will work alongside the store management team to drive performance, development and succession planning.
- Drive a service culture within store through coaching the team and sharing best practice.
- Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team.
- Take responsibility for all aspects of compliance and audit related activities across the store.
- Complete regular performance reviews to identify any development needs and encourage open and honest feedback.
- Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPIs.
- Proven high standards of customer engagement and service.
- Strong leadership, listening and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, Matalan is ever-evolving. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please do not hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.
Benefits
- 20% colleague discount, which increases with length of service.
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours).
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing.
- Thrive Recognition Scheme.
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for multiple retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Assistant Store Manager 12 months FTC in Westminster employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. As an Assistant Store Manager, you will benefit from competitive salaries, generous annual leave, and a comprehensive employee assistance programme, all while having the opportunity to develop your leadership skills and drive performance in a supportive environment. With a strong focus on personal growth and a commitment to recognising and rewarding hard work, Matalan offers a fulfilling career path in the heart of retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager 12 months FTC in Westminster
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Store Manager 12 months FTC in Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Matalan:Don’t forget to personalise your application for Matalan! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Matalan
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Matalan offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Matalan and contribute positively during your temporary stint.
