At a Glance
- Tasks: Support product data management and ensure accurate listings on the website.
- Company: Join Matalan, a dynamic retail innovator with an inclusive culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and recognition.
- Why this job: Be part of a team that values creativity and collaboration while making a real impact.
- Qualifications: Experience in data entry or ecommerce support; strong attention to detail required.
The predicted salary is between 24000 - 36000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, Matalan is ever-evolving. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
The primary objective of this role is to support the Dropship onboarding process by accurately entering, updating, and maintaining product data across all relevant categories. This role is responsible for the execution of product setup and enrichment, ensuring every product is correctly attributed, categorised, and published on the website in line with data standards and timelines.
Key Responsibilities - Product Management Support
- You will work closely with the Online Trading Assistants to support the accurate setup and maintenance of products from Dropship brands across all categories.
- Accurately list new products on the website, ensuring all information (titles, descriptions, attributes, imagery and pricing) is correctly entered into the system.
- Liaise with the Internal Dropship team to obtain missing product data, clarify information, or resolve specification queries in a timely and professional manner.
- Assist with product updates and change requests, ensuring edits are completed quickly and accurately with minimal disruption to the live site.
- Support image handling by uploading brand assets and basic editing or reformatting where needed to meet our site standards.
- Work cross-functionally with the Online Trading team to ensure product readiness for launches, campaigns, and key commercial moments.
- Help monitor enrichment queues and raise technical or data issues with the Online Product and platform team as needed.
- Maintain high standards of product data quality, ensuring a consistent customer experience across all listings.
- Keep documentation and trackers up to date to support internal reporting and performance visibility.
About You
- Experience in a data entry, product administration, or ecommerce support role.
- Confident using spreadsheets (e.g. Excel or Google Sheets) to input and manage data.
- Comfortable working with digital systems or content management tools (CMS/PIM).
- Strong attention to detail with a high level of accuracy and consistency.
- Proven ability to work to deadlines in a fast-paced or high-volume environment.
- Good communication skills.
- Organised and methodical, with the ability to manage repetitive tasks with care.
- Experience working with product data or supporting an ecommerce team (preferred but not essential).
- A team player with a proactive and dependable approach to getting tasks done.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service.
- Thrive Recognition Scheme.
- Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for other retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Website Product Assistant (6 Month FTC) employer: Matalan
Matalan is an exceptional employer that fosters a collaborative and inclusive work environment, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, Matalan offers extensive career development opportunities alongside competitive benefits such as a generous staff discount and wellbeing support, making it an ideal place for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Website Product Assistant (6 Month FTC)
✨Tip Number 1
Get to know Matalan! Research their values and culture so you can show how you fit in. When you understand what they stand for, you can tailor your approach and make a real connection during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to product management and data entry. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially if you've handled product data or worked in e-commerce. This will help you demonstrate your experience and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Matalan team and ready to dive into the role.
We think you need these skills to ace Website Product Assistant (6 Month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Website Product Assistant role. Highlight your experience in data entry and product administration, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail:Since this role requires a high level of accuracy, give examples in your application that demonstrate your attention to detail. Whether it's a project you managed or a task you completed, let us know how you ensure quality in your work.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Early!:We might close the application process early if we receive a lot of suitable candidates, so don’t wait! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Matalan
✨Know Your Product Data
Before the interview, brush up on your knowledge of product data management. Familiarise yourself with common terms and processes related to ecommerce, such as product attributes, categorisation, and data entry standards. This will show that you understand the role and can hit the ground running.
✨Showcase Your Attention to Detail
During the interview, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it was catching errors in product listings or ensuring data accuracy, highlighting these moments will demonstrate your fit for the role.
✨Be Ready to Discuss Tools
Since the role involves using spreadsheets and content management systems, make sure you can talk about your experience with these tools. Share specific examples of how you've used Excel or similar software to manage data effectively, as this will reassure them of your technical capabilities.
✨Emphasise Teamwork and Communication
Matalan values collaboration, so be ready to discuss how you've worked in teams before. Share instances where you liaised with others to resolve issues or improve processes. This will highlight your ability to work cross-functionally, which is crucial for the role.
