About the role
The Technical Manager provides strategic leadership to the quality team, driving a collaborative and forward-thinking approach. They work closely with buying, design, and key stakeholders to ensure a consistent, end-to-end quality process across the full product lifecycle. The role is accountable for implementing and advancing the global quality, compliance, and fit strategy across their departments.
Key Responsibilities
- Own and deliver the Matalan quality strategy for the relevant category or area, ensuring the team has the right capability, experience, and behaviours to drive performance.
- Lead critical path management within the quality team, ensuring all deadlines and SLAs are consistently met.
- Build and lead strong, collaborative partnerships with Buying, Design, and key stakeholders to embed quality and compliance at the centre of all decision-making.
- Establish and lead regular, structured engagement with the supply base to ensure a clear, consistent and well-understood Matalan quality message.
- Champion a “right first time” culture across the quality function, driving accountability and continuous improvement.
- Take accountability for fit accuracy and efficiency across all products, improving sampling hit rates within the team and personally leading fit/seal decisions where required.
- Oversee the development and completion of high-quality technical files to support product development and sealing.
- Lead the creation and continuous improvement of testing standards, manuals and training materials in alignment with wider technical leadership.
- Ensure returns and inspection data are actively monitored and leveraged by the team to identify risks and drive product improvements.
- Provide clear, timely and actionable communication and reporting to stakeholders to support informed decision-making and continuous improvement.
- Identify, trial and embed new technologies (e.g. PLM, 3D and other emerging tools) to enhance efficiency and effectiveness within the quality function.
- Manage and maintain block or fabric libraries within the area of responsibility, ensuring accuracy and consistency.
- Conduct regular store visits to evaluate the quality of sealed production and ensure alignment with expectations.
- Undertake international travel to engage with the supply base as required by the business.
- Lead the development and implementation of product engineering and sustainability design principles in collaboration with other Technical Managers.
- Maintain up-to-date knowledge of relevant legislation and regulatory requirements, ensuring compliance across all products.
- Oversee the creation and maintenance of best practice guidelines and minimum make manuals, ensuring consistent application across the business.
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Technical Manager - Womenswear employer: Matalan
Matalan is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for IT professionals looking to make a global impact. With a strong emphasis on employee growth opportunities and a hybrid work environment, Matalan supports its team members in achieving their career aspirations while optimising technology investments for the future. Join us to be part of a forward-thinking company that values your contributions and encourages meaningful work.
