Team Manager

Team Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and enhance customer experiences in-store.
  • Company: Join Matalan, a forward-thinking retailer committed to inclusivity and innovation.
  • Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
  • Why this job: Kickstart your retail management career in a supportive, vibrant environment that values creativity.
  • Qualifications: Experience in retail, strong communication skills, and a knack for leadership are essential.
  • Other info: Apply early as the position may close if we receive a high volume of applications.

The predicted salary is between 28800 - 43200 £ per year.

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan, you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager, you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.

If you’re looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

You’ll be...

  • Driving sales targets and exploring sales opportunities
  • Being a role model of outstanding customer service, embodying Matalan Values, and having a passion for retail
  • Leading the implementation of seasonal layouts and visual guidelines throughout the store
  • Opening and closing the store
  • Upskilling team members and providing regular feedback to drive performance

Benefits

In addition to competitive salaries, we also offer the following core benefits:

  • 20% colleague discount, increasing with length of service
  • 25 days annual leave plus bank holidays (pro-rata basis depending on contracted hours)
  • Optional extra holiday buy scheme up to 5 days per year
  • One additional free day leave to support your wellbeing
  • Thrive Recognition Scheme
  • Employee Assistance Programme & Wellbeing support provided by the Retail Trust
  • Life Assurance
  • Retail Rewards platform offering discounts for multiple retailers
  • Pension Scheme
  • Access to a wide range of career development opportunities
  • Additional benefits may apply depending on your role and area of the business

About You

To be part of our team, we’d like you to...

  • Have experience in a similar role in fashion or homeware retail
  • Be a confident communicator who understands how to engage and motivate others
  • Be able to provide examples of leadership experience
  • Have a good understanding of visual merchandising (VM)
  • Have a proven ability to identify sales opportunities and drive new ideas
  • Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
  • Be able to work under pressure and be adaptable to change

Team Manager employer: Matalan

Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, Matalan offers extensive career development opportunities alongside competitive benefits such as generous annual leave, a colleague discount scheme, and wellbeing support. As a Team Manager, you will not only lead a dynamic team but also play a pivotal role in shaping a positive shopping experience for customers, making this an ideal place for those seeking a rewarding career in retail management.
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Contact Detail:

Matalan Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager

✨Tip Number 1

Familiarise yourself with Matalan's values and culture. Understanding their commitment to inclusivity and teamwork will help you align your responses during interviews, showcasing how you embody these principles.

✨Tip Number 2

Prepare specific examples of your leadership experience in retail. Highlight situations where you've successfully motivated a team or driven sales, as this will demonstrate your capability to fulfil the Team Manager role effectively.

✨Tip Number 3

Brush up on your visual merchandising skills. Since the role involves implementing seasonal layouts, being able to discuss your experience and ideas around VM will set you apart from other candidates.

✨Tip Number 4

Showcase your adaptability and ability to work under pressure. Retail can be fast-paced, so sharing examples of how you've thrived in challenging situations will resonate well with the hiring team.

We think you need these skills to ace Team Manager

Leadership Skills
Sales Target Management
Customer Service Excellence
Visual Merchandising Knowledge
Team Coaching and Motivation
Effective Communication
Operational Process Understanding
Adaptability to Change
Problem-Solving Skills
Performance Feedback Delivery
Retail Industry Experience
Ability to Work Under Pressure
Creativity in Sales Strategies
Time Management

Some tips for your application 🫡

Understand Matalan's Values: Before applying, take some time to understand Matalan's core values and culture. Reflect these values in your application to show that you align with their mission and can be a role model for the team.

Highlight Relevant Experience: Make sure to emphasise your experience in retail management, particularly in fashion or homeware. Provide specific examples of how you've successfully led teams and driven sales in previous roles.

Showcase Leadership Skills: In your application, include concrete examples of your leadership experience. Discuss how you've motivated team members, provided feedback, and created a positive work environment.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Team Manager role. Use keywords from the job description and demonstrate your understanding of visual merchandising and operational processes.

How to prepare for a job interview at Matalan

✨Showcase Your Leadership Skills

As a Team Manager, you'll need to demonstrate your leadership experience. Prepare specific examples of how you've successfully led a team in the past, focusing on how you motivated and engaged your colleagues.

✨Understand Matalan's Values

Familiarise yourself with Matalan's core values and behaviours. During the interview, be ready to discuss how you embody these values in your work and how they align with your personal approach to retail management.

✨Prepare for Sales-Driven Questions

Expect questions about driving sales and identifying opportunities. Think of instances where you've successfully increased sales or implemented new ideas that positively impacted performance, and be ready to share those stories.

✨Demonstrate Adaptability

Retail can be fast-paced and ever-changing. Be prepared to discuss how you've adapted to change in previous roles, especially under pressure, and how you can lead your team through similar situations.

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