At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Great opportunities for growth and development in a supportive team environment.
- Why this job: Kickstart your career in retail while making meaningful connections with customers and colleagues.
- Qualifications: No specific qualifications required; just bring your energy and passion for customer service.
The predicted salary is between 12 - 12 € per hour.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Salary: National Minimum wage
Working Pattern: Part Time
Contract Type: Permanent
Hours: 8.0
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family‑style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role.
General Sales Assistant (Perm) in Swinton employer: Matalan
Matalan is an excellent employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to bring their authentic selves to work. With a strong focus on employee growth, you will benefit from comprehensive training and development opportunities, alongside a competitive salary and perks like a generous colleague discount and access to exclusive savings. Join us in a dynamic retail environment where teamwork and customer satisfaction are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) in Swinton
✨Tip Number 1
Get to know Matalan! Familiarise yourself with their values and culture. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Matalan loves a team player, so be ready to share how you can contribute to their family-style approach.
✨Tip Number 3
Dress the part! Retail is all about presentation. Show up looking sharp and ready to represent Matalan’s brand. It’ll give a great first impression and show you care about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Matalan family.
We think you need these skills to ace General Sales Assistant (Perm) in Swinton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We want to see your personality and how you align with our Matalan values. Don’t be afraid to share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and teamwork.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Early!:Don’t wait until the last minute to submit your application. If you’re interested in joining our team, apply as soon as possible through our website. This way, you won’t miss out on the opportunity!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they value most.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked collaboratively in previous roles and how you adapt to changing situations. Highlighting these traits will show that you're a great fit for their team-oriented culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or how the team celebrates successes. This shows your genuine interest in the role and helps you assess if Matalan is the right fit for you.
