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For Companies At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Great opportunities for personal development and a friendly, family-style work culture.
- Why this job: Kickstart your career in a supportive team that values your individuality and growth.
- Qualifications: No specific qualifications required, just a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, Matalan is ever-evolving. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer's experience in-store is at the forefront of our work. You'll have great exposure to a fast-paced retail sales environment; working across the shop floor, till area and stock room. There's a great family-style approach to our teams with approachable management, so whether you're looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
We're here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores, so from day one you'll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role.
General Sales Assistant (Perm - 8 Hours Contract) in Stoke-on-Trent employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm - 8 Hours Contract) in Stoke-on-Trent
✨Tip Number 1
Get to know Matalan! Before your interview, dive into their values and culture. This way, you can show how you fit right in with their team spirit and customer-first approach.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the General Sales Assistant role.
✨Tip Number 3
Dress the part! Matalan is all about retail, so make sure you look smart and approachable. A neat appearance shows that you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Matalan family right from the start!
We think you need these skills to ace General Sales Assistant (Perm - 8 Hours Contract) in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you align with our Matalan Values. Don't be afraid to share a bit about what makes you unique!
Tailor Your Application: Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience or skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send. A polished application goes a long way!
Apply Early!: Don't wait until the last minute to submit your application. If you're keen on the role, get it in as soon as possible! We might close the post early if we receive a lot of suitable applications, so don’t miss out on this opportunity!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they value most.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent service or resolved customer issues. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked effectively in teams and adapted to changing situations. Highlighting your energetic and adaptable nature will resonate well with their culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports employee growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.