At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a family-style team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Embrace a supportive learning culture with opportunities for growth.
- Why this job: Kickstart your career while making a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 10 - 12 € per hour.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
General Sales Assistant (8 hour contract Perm) in Stoke-on-Trent employer: Matalan
Matalan is an exceptional employer that prioritises its employees' growth and well-being, offering a vibrant work culture where teamwork and inclusivity thrive. With competitive salaries, generous colleague discounts, and a commitment to ongoing development through comprehensive training and support, Matalan ensures that every General Sales Assistant can flourish in their role while contributing to a customer-centric environment. Join us in a fast-paced retail setting where your voice matters, and together we can shape a rewarding future.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (8 hour contract Perm) in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Being able to demonstrate your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but also comfortable. You want to look professional while still showing that you can fit into the energetic vibe of the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Matalan team!
We think you need these skills to ace General Sales Assistant (8 hour contract Perm) in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our Matalan Values.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience in retail or customer service, and explain how you can contribute to creating a fantastic customer experience in-store.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key skills and experiences.
Apply Through Our Website:Don’t forget to apply through our careers site! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find more info about Matalan and our culture there!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just a good fit for the role, but also for the company culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for situational questions by thinking about how you would handle various customer interactions. Practice responses that highlight your problem-solving skills and ability to maintain a positive attitude, even in challenging situations.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can thrive in a fast-paced environment. During the interview, convey your energetic personality and adaptability. Share stories that demonstrate your ability to handle multiple tasks and adjust to changing circumstances while keeping customer satisfaction at the forefront.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
