At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy a 20% discount, exclusive savings, and a supportive learning culture.
- Other info: Great opportunities for growth and development in a friendly, family-style team.
- Why this job: Kick-start your career in retail while making meaningful connections with customers and colleagues.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
The predicted salary is between 20000 - 25000 € per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving on our careers site. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
As a General Sales Assistant working evenings and weekends within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customer's experience in‑store is at the forefront of our work. You’ll have great exposure of a fast‑paced retail sales environment; working across the shop floor, till area and stock room. There's a great family‑style approach to our teams with approachable management, so whether you're looking to kick‑start your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
About Our Benefits
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you'll get a great induction, access to our 'MyMatalan' online platform and ongoing support and development to help you grow within your role
General Sales Assistant (Perm) in Somerset employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, you will receive comprehensive training and support from day one, alongside benefits such as a generous colleague discount and access to exclusive savings. Join us in a dynamic retail environment where your contributions are valued, and together we can create memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land General Sales Assistant (Perm) in Somerset
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and how you can contribute to our inclusive environment.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of delivering an amazing experience for our customers. Think about how you can go above and beyond to make their shopping experience memorable.
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, and we love candidates who can think on their feet. Share examples of how you've handled challenges in previous roles or situations.
✨Tip Number 4
Apply through our website as soon as possible! With a high volume of applications, getting your application in early can really make a difference. Plus, it shows us you're keen and ready to join the Matalan family!
We think you need these skills to ace General Sales Assistant (Perm) in Somerset
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you connect with our values. Don’t be afraid to share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the General Sales Assistant role. Highlight any relevant experience or skills that align with what we’re looking for, especially in customer service and teamwork.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the post early if we receive a lot of suitable applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their commitment to inclusivity and customer service will help you align your answers with what they stand for.
✨Show Your Customer Service Skills
As a General Sales Assistant, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've provided excellent service or resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Be ready to discuss how you've worked well in teams and adapted to changing situations. Highlighting your energetic and adaptable nature will resonate well with their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Matalan supports its employees' growth. This shows your genuine interest in the role and the company.
