At a Glance
- Tasks: Assist customers, process transactions, and maintain a vibrant store environment.
- Company: Join Matalan, a dynamic retail brand with a family-style culture.
- Benefits: Enjoy a 20% discount, pension scheme, and ongoing training opportunities.
- Other info: Inclusive culture that values your voice and encourages personal growth.
- Why this job: Kickstart your career in retail while making a real impact on customer experiences.
- Qualifications: No specific qualifications needed, just a passion for customer service!
The predicted salary is between 9.9 - 12.1 £ per hour.
As a General Sales Assistant within our stores, you'll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy - all whilst making sure that our customers' experience in-store is at the forefront of our work.
You'll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
There's a great family-style approach to our teams with approachable management, so whether you're looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
We're here to help you shape your future - and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our 'Your Voice' forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you'll get a great induction, access to our 'My Matalan' online platform and ongoing support and development to help you grow within your role
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work.
We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role.
If you require any adjustments during our recruitment process, please don't hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.
As a General Sales Assistant at Matalan in Shrewsbury, you will be responsible for providing excellent customer service and assistance to shoppers during evenings and weekends.
Key responsibilities
- 1. Assisting customers with product inquiries, locating items, and offering product recommendations.
- 2. Processing transactions accurately using the point of sale system.
- 3. Maintaining a clean and organised store environment.
- 4. Restocking shelves and ensuring merchandise displays are attractive.
- 5. Handling customer complaints and resolving issues in a professional manner.
- 6. Collaborating with team members to achieve sales targets and provide a positive shopping experience.
- 7. Following company policies and procedures to ensure a safe and secure shopping environment.
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General Sales Assistant (Perm) - Evenings and Weekends in Shrewsbury employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
