At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Matalan, a forward-thinking retailer with a focus on teamwork and innovation.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Other info: Embrace an inclusive culture where your true self is celebrated and valued.
- Why this job: Kickstart your retail management career and make a real impact in a vibrant environment.
- Qualifications: Experience in retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
As a Team Manager at Matalan you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you’ll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience.
You’ll be...
- Driving sales targets and exploring sales opportunities
- A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
- Leading the implementation of seasonal layouts and visual guidelines throughout the store
- Opening and closing the store
- Up-skilling team members, giving regular feedback to drive performance
To be part of our team, we’d like you to....
- Have experience in a similar role in Fashion or Homeware Retail
- Be a confident communicator who understands how to engage and motivate others
- Be able to provide examples of leadership experience
- Have a good understanding of Visual Merchandising (VM)
- Have a proven ability to identify sales opportunities and drive new ideas
- Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
- Be able to work under pressure and be adaptable to change
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
Retail Team Leader: Drive Sales & Customer Experience employer: Matalan
Matalan is an exceptional employer that prioritises employee growth and well-being, offering a vibrant work culture where team members are encouraged to bring their authentic selves to work. With competitive salaries, generous benefits including a 20% colleague discount, 25 days of annual leave, and a strong focus on career development, Matalan fosters an inclusive environment that champions equality and creativity. As a Team Manager, you will not only lead a dynamic team but also play a pivotal role in shaping a positive shopping experience for customers, making this an ideal opportunity for those seeking a rewarding career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader: Drive Sales & Customer Experience
✨Tip Number 1
Get to know the company inside out! Research Matalan's values and recent initiatives. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience.
✨Tip Number 3
Network like a pro! Connect with current or former Matalan employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Matalan team.
We think you need these skills to ace Retail Team Leader: Drive Sales & Customer Experience
Some tips for your application 🫡
Showcase Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and coached teams in the past, so share specific examples that demonstrate your ability to drive performance.
Emphasise Customer Service Passion:As a Team Manager, outstanding customer service is key. Use your application to express your passion for creating great shopping experiences. Share any relevant experiences where you’ve gone above and beyond for customers.
Be Specific About Sales Achievements:We love seeing candidates who can identify sales opportunities! In your application, mention any targets you've met or exceeded in previous roles. This will show us that you have a proven track record in driving sales.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Matalan and our values.
How to prepare for a job interview at Matalan
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership experience. Prepare specific examples of how you've motivated and coached team members in the past. Think about times when you’ve successfully driven sales or improved customer service – these stories will resonate well.
✨Know Your Visual Merchandising
Since visual merchandising is key in retail, brush up on your knowledge before the interview. Be ready to discuss how you've implemented seasonal layouts or visual guidelines in previous roles. Showing that you understand how VM impacts sales can set you apart.
✨Engage with Matalan Values
Familiarise yourself with Matalan's values and behaviours. During the interview, weave these into your answers to show that you align with their culture. This not only demonstrates your fit for the role but also your enthusiasm for being part of their team.
✨Prepare for Pressure Scenarios
Retail can be fast-paced and challenging. Think of examples where you've worked under pressure or adapted to change effectively. Sharing these experiences will highlight your ability to thrive in a dynamic environment, which is crucial for a Team Manager.
