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- Tasks: Support the Trading Manager to boost online sales and enhance customer experience.
- Company: Join Matalan, a dynamic retailer committed to inclusivity and innovation.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Why this job: Be part of a collaborative culture that values creativity and personal growth.
- Qualifications: Strong analytical skills and e-commerce knowledge are essential; previous experience is a plus.
- Other info: Apply early as the position may close if we receive a high volume of applications.
The predicted salary is between 28800 - 43200 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don\’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
The purpose of the Online Trade Executive role is to support the divisional Trading Manager in maximising online sales and profitability through strategic management of product assortments and promotions, collaborating cross-functionally to align trading strategies with business goals and enhance the customer experience.
Key Responsibilities –
- Support the divisional trading manager to achieve the trading KPI\’s
- Manage day-to-day website activity, product launches, proposition changes and content
- Optimise site and customer journey during daily site walks and data analysis
- Use merchandising tools to improve on-site navigation, search, customer journey, taxonomy, basket building techniques and product placement
- Ensuring all product data, categorisation, filtering and meta-data is present and correct to drive effective SEO optimised website and conversion
- Drive onsite promotion planning, promotions and extended range that complement the offering to increase sales, conversion rates, AOV and margin
- Support the Online Trading Manager to analyse opportunities and trends to improve customer journey, range and price by working closely with the commercial teams
- Analyse and improve merchandising on the site and produce relevant reports using Google Analytics and Power BI
- Collaborating with marketing and design/digital experience teams effectively to ensure website content and communication is effectively displayed and consistent
- Build relationships with commercial teams to execute promotions, range changes, opportunities and report on category performance
- Assisting to deliver the promotional calendar, by coordinating with traffic driving marketing activities such as email, search/SEO, social media, and other digital marketing channels
- Own and create action plans from site usage and campaign performance, including but not limited to category performance, quality of search, and promotional/event performance; develop and explore new analytics to further understand site performance and usage
About You
- Strong analytical skills: Ability to analyse data, trends, and metrics to make informed decisions and drive trading strategies.
- E-commerce knowledge: Understanding of online retail principles, including merchandising, pricing, promotions, and customer journey optimization.
- Technical proficiency: Familiarity with e-commerce platforms, content management systems (CMS), and analytical tools such as Google Analytics.
- Communication skills: Effective communication skills to collaborate with cross-functional teams, present findings, and influence stakeholders.
- Commercial awareness: Understanding of market trends, competitor analysis, and customer behaviour to identify opportunities for growth.
- Attention to detail: Thoroughness in managing product data, website content, and promotional campaigns to ensure accuracy and effectiveness.
- Problem-solving abilities: Capability to identify issues, propose solutions, and adapt strategies to overcome challenges in a dynamic online retail environment.
- Time management: Ability to multitask and prioritize tasks effectively to meet deadlines and achieve trading objectives.
- Teamwork: Capacity to work collaboratively with colleagues from various departments, including marketing, merchandising, and IT, to achieve common goals.
- Experience: Previous experience in e-commerce, online trading, or related roles is typically beneficial, preferably with a proven track record of driving sales and profitability.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
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Online Trading Executive employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trading Executive
✨Tip Number 1
Familiarise yourself with Matalan's online presence and their current promotions. Understanding their brand voice and customer engagement strategies will help you align your insights during the interview.
✨Tip Number 2
Brush up on your analytical skills, particularly with tools like Google Analytics and Power BI. Be prepared to discuss how you've used data to drive decisions in previous roles, as this is crucial for the Online Trading Executive position.
✨Tip Number 3
Network with professionals in the e-commerce field, especially those who have experience in online trading. They can provide valuable insights and may even refer you to opportunities within Matalan.
✨Tip Number 4
Prepare examples of how you've successfully collaborated with cross-functional teams in the past. Highlighting your teamwork skills will demonstrate your ability to work effectively with various departments at Matalan.
We think you need these skills to ace Online Trading Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Online Trading Executive position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your analytical skills, e-commerce knowledge, and any previous experience in online trading or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of Matalan's business goals. Mention specific examples of how your skills can contribute to maximising online sales and enhancing customer experience.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles that demonstrate your ability to drive sales and profitability. Use metrics to showcase your impact, such as percentage increases in sales or improvements in customer engagement.
How to prepare for a job interview at Matalan
✨Showcase Your Analytical Skills
As an Online Trading Executive, strong analytical skills are crucial. Be prepared to discuss specific examples of how you've used data analysis to drive trading strategies or improve customer journeys in your previous roles.
✨Demonstrate E-commerce Knowledge
Familiarity with e-commerce principles is key for this role. Brush up on your understanding of merchandising, pricing strategies, and customer journey optimisation, and be ready to share insights on how these elements can impact online sales.
✨Communicate Effectively
Effective communication is essential for collaborating with cross-functional teams. Practice articulating your thoughts clearly and concisely, especially when discussing past experiences where you influenced stakeholders or worked with different departments.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've identified issues in an online retail environment and how you proposed solutions. This will demonstrate your adaptability and strategic thinking.