At a Glance
- Tasks: Lead and inspire a team to drive sales and enhance customer experience across two stores.
- Company: Join Matalan, a dynamic retailer committed to innovation and inclusivity.
- Benefits: Enjoy a 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Other info: Be part of a team that champions equality and values your unique contributions.
- Why this job: Make a real impact in retail while developing your leadership skills in a supportive environment.
- Qualifications: Previous retail management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Dual Site Store Manager at Matalan you’ll be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI’s. Engaging and motivating the team to deliver an excellent customer experience every day; you’ll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers. The sites you will be covering will be Oldham and Stockport.
As a Dual Site Store Manager, you’ll be focussing on:
- Retaining our customer base and growing it, engaging with new customers and driving your team to do the same
- Leading the team to deliver an exciting commercial customer experience every day
- Engaging the store team to be the best they can be through the development of your people
- Planning consistent operational excellence and compliance that drives productivity and delivers good cost control
- Driving store performance and maximising opportunities to increase profit
Previous retail management experience at a senior level ideally within a volume retailer.
Demonstrable track record of delivering high standards and KPI’s.
Proven high standards of customer engagement and service.
Strong leadership, listening and communication skills.
Good analytical ability and data interpretation skills.
Proven ability to develop others.
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year
- 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
Additional benefits may apply depending on your role and area of the business.
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Two-Store Retail Manager: Drive Sales & Customer Experience in Oldham employer: Matalan
Matalan is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to excel in their roles as they lead high-performing teams across our Oldham and Stockport locations. With a strong focus on personal development, competitive benefits including generous annual leave and a colleague discount scheme, and a commitment to employee wellbeing, we ensure that our team members thrive both professionally and personally. Join us to be part of a dynamic retail environment where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Two-Store Retail Manager: Drive Sales & Customer Experience in Oldham
✨Tip Number 1
Get to know the company inside out! Research Matalan's values, recent news, and their approach to customer experience. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer engagement. Think about your past experiences and how they align with Matalan's goals. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Matalan family. Let’s get you that job!
We think you need these skills to ace Two-Store Retail Manager: Drive Sales & Customer Experience in Oldham
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your previous retail management experience and how you've led teams to success. We want to see examples of how you've motivated others and driven performance in your past roles.
Engage with the Customer Experience:Since customer experience is key, share specific instances where you've improved customer engagement or satisfaction. We love seeing how you’ve made a difference in creating an exciting shopping environment!
Be Data-Driven:Demonstrate your analytical skills by mentioning how you've used data to drive sales and improve store operations. We appreciate candidates who can interpret data and make informed decisions to boost performance.
Apply Through Our Website:Don’t forget to apply through our careers site! It’s the best way for us to receive your application and get you started on this exciting journey with Matalan. We can’t wait to hear from you!
How to prepare for a job interview at Matalan
✨Know Your Numbers
As a Dual Site Store Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to retail management, such as sales growth and customer satisfaction scores. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Leadership Style
Matalan is looking for someone who can inspire and develop their team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivation and engagement. Think about specific situations where you turned challenges into opportunities for your team.
✨Customer Experience is Key
Since delivering an excellent customer experience is crucial, come prepared with examples of how you've enhanced customer engagement in your previous roles. Discuss strategies you've implemented to retain customers and attract new ones, showing that you understand the importance of a strong customer base.
✨Be Ready to Discuss Operational Excellence
Operational excellence is a big part of the role, so think about how you've improved processes in your past positions. Be ready to share specific examples of how you've driven productivity and cost control while maintaining high standards. This will show that you're strategic and results-oriented.
