At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and deliver an amazing customer experience.
- Company: Join Matalan, a forward-thinking retailer with a strong focus on teamwork and inclusivity.
- Benefits: Enjoy 20% discount, 25 days leave, wellbeing support, and career development opportunities.
- Other info: Embrace a supportive environment that champions equality and personal growth.
- Why this job: Be part of a vibrant culture where your leadership can make a real difference.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 £ per year.
As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and deliver an excellent customer experience every day.
You’ll work alongside the store management team to drive performance, development and succession planning. Drive a service culture within store through coaching the team and sharing best practice. Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team. Take responsibility for all aspects of compliance and audit related activities across the store. Complete regular performance reviews to identify any development needs and encourage open and honest feedback. Ensure the VM guide is followed to deliver an inspirational shopping experience.
About You
- Previous retail management experience ideally within a volume retailer
- Demonstrable track record of delivering high standards and KPI's
- Proven high standards of customer engagement and service
- Strong leadership, listening and communication skills
- Good analytical ability and data interpretation skills
- Proven ability to develop others
Benefits
- 20% colleague discount, which increases with length of service
- 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
- Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing
- Thrive Recognition Scheme
- Employee Assistance Programme & Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for multiple retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Assistant Store Manager in North East employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
