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For Companies At a Glance
- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a family-oriented company that values teamwork and customer experience.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Why this job: Kickstart your career in retail with great training and development opportunities.
- Qualifications: No specific qualifications needed, just a passion for helping customers.
- Other info: Friendly management and a supportive team culture await you!
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits
- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
General Sales Assistant (Perm) in Newcastle upon Tyne employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant (Perm) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan. Understand our values and what makes us tick. This will help you connect with the team and show that you're genuinely interested in being part of the Matalan family.
✨Tip Number 2
Practice your customer service skills! As a General Sales Assistant, you'll be at the forefront of customer interactions. Think about how you can deliver an efficient and reliable service, and maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent Matalan's energetic and adaptable vibe.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details and can consider you for the role. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace General Sales Assistant (Perm) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick – it helps us get to know you better.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about delivering great customer service and creating a family-style atmosphere. Show that you understand and can embody these values in your responses.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively. Be ready to discuss how you would handle various customer situations, as this will demonstrate your adaptability and problem-solving skills.
✨Show Your Enthusiasm
Retail is all about energy! Make sure to convey your enthusiasm for the role and the company during the interview. A positive attitude can go a long way in showing that you’re a great fit for the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.