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- Tasks: Deliver exceptional service and support customers in a fast-paced retail environment.
- Company: Join Matalan, a family-oriented retailer with a supportive team culture.
- Benefits: Enjoy a 20% discount, pension scheme, and access to exclusive savings.
- Other info: Great opportunities for growth and development from day one.
- Why this job: Kickstart your career while making a real difference in customer experiences.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits- 20% Colleague Discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
General Sales Assistant - Mornings, Evenings & Weekends in Newbury employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Assistant - Mornings, Evenings & Weekends in Newbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Matalan's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers and how you'd handle them. Being able to demonstrate your ability to provide excellent service will set you apart.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent Matalan's brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the roles we have available and find the perfect fit for you.
We think you need these skills to ace General Sales Assistant - Mornings, Evenings & Weekends in Newbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to customer service.
Tailor Your Application: Make sure to tailor your application to the General Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention how you embody our Matalan Values. This shows us you’re a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on your key skills and experiences that relate to the job.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Matalan
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Matalan's values. They’re all about customer service and teamwork, so think of examples from your past experiences that showcase how you embody these values. This will show that you’re not just interested in the job, but also in being part of their culture.
✨Prepare for Customer Scenarios
As a General Sales Assistant, you'll be dealing with customers regularly. Prepare for common customer service scenarios and think about how you would handle them. Practising responses to questions like 'How would you deal with an unhappy customer?' can really help you stand out during the interview.
✨Show Your Energy and Adaptability
Matalan is looking for someone who can thrive in a fast-paced environment. During your interview, convey your energetic attitude and adaptability. Share stories that highlight your ability to work under pressure and how you’ve successfully adapted to changes in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics or what a typical day looks like for a General Sales Assistant. It’s a great way to demonstrate that you’re keen to be part of their family-style approach.