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- Tasks: Lead a dynamic team to drive sales and enhance customer experience.
- Company: A top retail company in Greater London with a vibrant culture.
- Benefits: Enjoy annual leave, staff discounts, and career development opportunities.
- Why this job: Make a real impact by leading a high-performing team in retail.
- Qualifications: Experience in retail management and strong leadership skills.
- Other info: Join a supportive environment with great growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail company in Greater London is seeking a Team Manager to drive sales and lead a high-performing team. In this role, you will coach team members, ensure outstanding customer service, and be responsible for the store's operation in the absence of the manager.
Ideal candidates have experience in retail management, strong leadership skills, and the ability to motivate others.
Attractive benefits include annual leave, staff discounts, and career development opportunities.
Store Team Manager — Lead Sales & Customer Experience in London employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Manager — Lead Sales & Customer Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales and customer experience. We recommend role-playing with a friend or using online resources to get comfortable discussing your leadership style and how you motivate teams.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven sales or improved customer service in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Store Team Manager — Lead Sales & Customer Experience in London
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and coached teams in the past, so share specific examples that showcase your ability to drive sales and enhance customer experience.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how their skills align with our needs.
Be Customer-Focused: Since this role is all about outstanding customer service, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to know how you’ve created positive experiences and built relationships in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Matalan
✨Know Your Retail Stuff
Make sure you brush up on the latest trends in retail and customer experience. Familiarise yourself with the company’s products and services, as well as their competitors. This knowledge will help you demonstrate your passion for the industry and show that you're ready to lead a high-performing team.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated others or improved team performance. Be ready to discuss your coaching style and how you handle challenges within a team setting.
✨Customer Service is Key
Since this role focuses on outstanding customer service, be prepared to share your approach to ensuring a great customer experience. Think of scenarios where you went above and beyond for customers and how you would instil that same ethos in your team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
