At a Glance
- Tasks: Support and enhance warehouse systems while driving operational improvements.
- Company: Join Matalan, a dynamic retail innovator with an inclusive culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Collaborative environment with opportunities for continuous improvement and growth.
- Why this job: Make a real impact in a key role during an exciting period for the team.
- Qualifications: Experience with Warehouse Management Systems and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
About Matalan: From humble beginnings to disruptive innovations in the retail industry, Matalan is ever-evolving. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role: We're looking for a Supply Chain Systems Analyst to join our Supply Chain team on a maternity cover contract. Reporting to the Senior Supply Chain Systems Manager, you'll play a key role in ensuring our warehouse systems continue to operate efficiently while supporting business change, system improvements and project delivery. Working across both technical and operational teams, you'll act as a key point of contact for Warehouse Management Systems (WMS), helping to resolve issues, coordinate system releases and deliver configuration changes that enhance our distribution centre operations.
- Provide technical support for WMS and other distribution centre systems, troubleshooting issues and ensuring business continuity.
- Coordinate weekly and monthly system releases, working closely with stakeholders to ensure smooth implementation.
- Complete post-release validation and system checks, with occasional out-of-hours or weekend support where required.
- Gather business requirements and translate them into practical system solutions and configuration changes.
- Design, implement and document system configuration changes, including creating deployment runbooks for releases.
- Support business change initiatives and Supply Chain projects from planning through to delivery.
- Raise, manage and track defects using Jira, ensuring issues are investigated and resolved effectively.
- Support testing activities, including reviewing test plans and scripts to ensure successful delivery.
- Maintain key system documentation, change trackers and configuration records.
- Produce Jira workload reports and maintain project administration, including tracking project hours and CAPEX/OPEX allocations.
- Champion continuous improvement by identifying opportunities to enhance system performance and warehouse processes.
About You: You'll have experience working with Warehouse Management Systems and enjoy solving problems, improving processes and collaborating with both technical and operational teams. We're ideally looking for someone who has:
- Experience configuring Manhattan Active WMS.
- Experience supporting or coordinating system testing and reviewing test plans.
- A strong understanding of warehouse operations, with automation experience being advantageous.
- Experience managing system changes, releases and deployments.
- Knowledge of Jira or similar issue management tools.
- Excellent analytical and problem-solving skills, with the ability to translate business requirements into system solutions.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Confidence working with stakeholders across both technical and operational functions.
- Great attention to detail and a proactive approach to continuous improvement.
If you're passionate about Supply Chain systems, enjoy driving operational improvements and want to make a real impact during a key period for the team, we'd love to hear from you.
Benefits: In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service.
- Thrive Recognition Scheme.
- Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for other retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Systems Support Analyst in Liverpool employer: Matalan
Matalan is an exceptional employer that fosters a collaborative and inclusive work environment, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth and development, Matalan offers a range of benefits including a generous staff discount, wellbeing support, and opportunities for career advancement, making it an ideal place for those looking to thrive in the retail industry while contributing to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst in Liverpool
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like Matalan that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at Matalan or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like Matalan will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Systems Support Analyst in Liverpool
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress Matalan and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at Matalan
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at Matalan, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to Matalan.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
