At a Glance
- Tasks: Manage complex employee relations and support organisational design changes.
- Company: Join Matalan, a dynamic retail innovator with an inclusive culture.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Be part of a supportive team that values your true self.
- Why this job: Make a real impact in HR while fostering a collaborative team environment.
- Qualifications: Strong advisory experience and knowledge of employment law required.
The predicted salary is between 36000 - 60000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
The Senior People Shared Services Advisor supports the effective daily running of the People Shared Services team. You will:
- Case Management & Advisory Support: Manage complex employee relations cases (e.g., long-term sickness, performance, conduct) in line with policy and legislation. Build strong working relationships across the business, promoting trust and reliability. Support organisational design changes, advising and coaching managers through consultation processes. Produce clear, accurate documentation and formal correspondence. Ensure all cases are logged, tracked, and resolved within agreed SLAs. Maintain up-to-date knowledge of Employment Law to provide informed advice and minimise business risk.
- Operational People Shared Service Support: Act as a point of escalation for complex cases, supporting Advisors to progress work effectively. Resolve operational issues independently, balancing risk, policy, and business needs. Provide daily operational oversight, escalating issues when necessary.
- Service Excellence & Continuous Improvement: Encourage knowledge sharing and contribute to a collaborative team environment. Support capability development in Advisors through guidance, coaching, and constructive feedback.
About You
You are a seasoned People professional with strong advisory experience, ideally within a shared services or high-volume environment. You have:
- A strong working knowledge of employment law and People best practice.
- Experience managing complex employee relations cases and acting as a point of escalation.
- Excellent organisational skills, able to manage multiple priorities with high attention to detail.
- Confidence in communication, able to quickly build credibility and influence senior stakeholders across the business.
- A collaborative approach, providing guidance, informal coaching, and constructive feedback to colleagues.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Senior HR Advisor in Liverpool employer: Matalan
MATALAN is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those looking to grow in the retail sector. With a focus on empowering leaders and driving performance, employees benefit from comprehensive training programmes and opportunities for career advancement, all while working in a dynamic environment across the vibrant South of England. Join us to be part of a team that values innovation, customer satisfaction, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Advisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Matalan on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Matalan's culture and values. Think about how your experience aligns with their commitment to inclusivity and teamwork. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your responses to common HR scenarios. Be ready to discuss how you've handled complex employee relations cases in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Matalan team.
We think you need these skills to ace Senior HR Advisor in Liverpool
Some tips for your application 🫡
Show Your True Self:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Senior HR Advisor role. Highlight your relevant experience with employee relations and your knowledge of employment law to show us you’re the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see how your skills align with what we're looking for.
Apply Early!:Don’t wait until the last minute to submit your application. If you’re interested in joining our team, apply as soon as possible through our website to ensure you don’t miss out!
How to prepare for a job interview at Matalan
✨Know Your Stuff
Make sure you brush up on your employment law knowledge and best practices in HR. Matalan values strong advisory skills, so be ready to discuss how you've managed complex employee relations cases in the past.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show them that you can quickly establish trust and credibility, as this is crucial for the role. Share examples of how you've successfully collaborated with colleagues in previous positions.
✨Be Organised
Demonstrate your excellent organisational skills by preparing for the interview thoroughly. Bring along any relevant documentation or examples of your work that showcase your attention to detail and ability to manage multiple priorities.
✨Show Your Collaborative Spirit
Matalan thrives on teamwork and collaboration, so highlight your experience in coaching and providing constructive feedback to others. Share specific instances where you've contributed to a positive team environment and supported your colleagues' development.
