At a Glance
- Tasks: Lead strategic transformation initiatives and ensure effective delivery across the organisation.
- Company: Join Matalan, a leading omnichannel fashion and homeware retailer with a customer-first approach.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Dynamic role with opportunities for growth in a supportive team culture.
- Why this job: Make a real impact in a fast-paced retail environment while driving strategic change.
- Qualifications: Experience in transformation leadership and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Matalan
Matalan is a leading UK and international omnichannel fashion and homeware retailer, on a mission to be the first choice for outstanding style, quality and value for her and her loved ones. With a large store network in excess of 263 UK and international stores and an integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to over 8 million loyal shoppers every year. Matalan is famously committed to offering a compelling style, value and quality focused fashion and home offering, that continues to help millions of UK household budgets go further.
About the role
This is a senior transformation leadership role at Matalan, responsible for driving and coordinating the organisation's strategic change agenda. Reporting into the Director of IT & Transformation, the role sits at the centre of business transformation, ensuring strategic priorities are translated into clear delivery plans, measurable outcomes and tangible business impact. The Head of Transformation will lead the transformation function, overseeing a broad portfolio of change initiatives across the business. A key focus of the role is bringing structure, visibility and governance to how transformation activity is prioritised, managed and delivered, while ensuring alignment between strategy, operational delivery and organisational capacity. The role also plays a significant part in embedding the company's OKR and performance framework, helping leaders define measurable objectives, track progress and improve accountability across the organisation. Working closely with Executive stakeholders, the successful individual will help create the governance, performance rhythms and ways of working needed to deliver large-scale strategic change effectively. Alongside strategic portfolio oversight, the role will lead Project Managers and Business Analysts, ensuring the right capability, resource allocation and delivery standards are in place to support business priorities. This position would suit someone who enjoys operating at both strategic and operational level - combining governance, transformation leadership, stakeholder management and performance improvement within a fast-paced retail environment.
About You
You will be an experienced transformation, PMO or portfolio leader with a strong track record of delivering strategic change within a complex organisation. Comfortable operating at Executive level, you will be skilled in bringing clarity, structure and momentum to large-scale transformation programmes. You will have experience managing enterprise-wide portfolios of change, including prioritisation, governance, benefits realisation, dependency management and risk oversight. You'll understand how to connect business strategy to delivery and will be confident challenging, influencing and aligning senior stakeholders to drive progress. The ideal candidate will also have experience implementing or embedding organisational performance frameworks such as OKRs, helping businesses create stronger accountability, focus and measurable outcomes. You’ll be someone who can balance strategic thinking with practical execution - able to improve ways of working, strengthen governance and create confidence in transformation delivery across the organisation.
We’re looking for someone who:
- Has operated in a senior transformation, PMO or strategic portfolio role
- Brings strong stakeholder management and influencing capability
- Has experience facilitating Executive-level governance or performance discussions
- Understands portfolio management, benefits tracking and transformation governance
- Has led teams such as Project Managers and Business Analysts
- Thrives in fast-paced, evolving environments
- Ideally has experience within retail, consumer or omnichannel businesses
- Holds relevant project or portfolio management qualifications such as MSP, MoP, PRINCE2, PMI, Agile or SAFe
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Retail Transformation Leader — OKR & Delivery Excellence in Liverpool employer: Matalan
Matalan is an exceptional employer that prioritises its employees' growth and wellbeing, offering a dynamic work culture where innovation and transformation thrive. As a Retail Transformation Leader, you will be at the forefront of strategic change within a leading omnichannel retailer, benefiting from a supportive environment that encourages professional development and collaboration with executive stakeholders. With competitive salaries, generous staff discounts, and a commitment to employee recognition and wellbeing, Matalan provides a rewarding workplace for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Transformation Leader — OKR & Delivery Excellence in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Matalan or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Matalan's recent projects and initiatives. Show us that you’re not just interested in the role but also passionate about the company’s mission and values.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led transformation initiatives in the past. We want to hear about your successes and how you overcame challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Matalan team.
We think you need these skills to ace Retail Transformation Leader — OKR & Delivery Excellence in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Transformation Leader role. Highlight your experience in transformation leadership and how it aligns with Matalan's mission and values. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive strategic change. Use metrics where possible to show the impact of your work. We love numbers that tell a story!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who fits well with our culture at Matalan, so don’t be afraid to show us who you are and what motivates you. Authenticity goes a long way!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Matalan family!
How to prepare for a job interview at Matalan
✨Know Your Transformation Stuff
Make sure you brush up on your transformation knowledge, especially around OKRs and performance frameworks. Be ready to discuss how you've successfully implemented these in past roles, as Matalan is looking for someone who can bring clarity and structure to their change initiatives.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've influenced and managed stakeholders at an executive level. Matalan values strong stakeholder management, so be ready to share specific instances where you've aligned senior leaders to drive progress in transformation projects.
✨Demonstrate Your Strategic Thinking
Think about how you've connected business strategy to delivery in previous roles. Matalan wants someone who can balance strategic thinking with practical execution, so be prepared to discuss how you've improved ways of working and strengthened governance in fast-paced environments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to manage complex portfolios and prioritise change initiatives. Practice articulating your thought process and decision-making strategies, as this will help demonstrate your capability in overseeing large-scale transformation programmes.
