At a Glance
- Tasks: Support product data entry and maintenance for Dropship onboarding.
- Company: Join Matalan, a dynamic and inclusive retail innovator.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Be part of a collaborative team that values creativity and growth.
- Why this job: Make an impact in eCommerce while honing your data management skills.
- Qualifications: Experience in data entry or eCommerce support preferred; strong attention to detail required.
The predicted salary is between 25000 - 32000 £ per year.
The primary objective of this role is to support the Dropship onboarding process by accurately entering, updating, and maintaining product data across all relevant categories. This role is responsible for the execution of product setup and enrichment, ensuring every product is correctly attributed, categorised, and published on the website in line with data standards and timelines.
Key Responsibilities
- You will work closely with the Online Trading Assistants to support the accurate setup and maintenance of products from Dropship brands across all categories.
- Accurately list new products on the website, ensuring all information (titles, descriptions, attributes, imagery and pricing) is correctly entered into the system.
- Liaise with the Internal Dropship team to obtain missing product data, clarify information, or resolve specification queries in a timely and professional manner.
- Assist with product updates and change requests, ensuring edits are completed quickly and accurately with minimal disruption to the live site.
- Support image handling by uploading brand assets and basic editing or reformatting where needed to meet our site standards.
- Work cross-functionally with the Online Trading team to ensure product readiness for launches, campaigns, and key commercial moments.
- Help monitor enrichment queues and raise technical or data issues with the Online Product and platform team as needed.
- Maintain high standards of product data quality, ensuring a consistent customer experience across all listings.
- Keep documentation and trackers up to date to support internal reporting and performance visibility.
About You
- Experience in a data entry, product administration, or ecommerce support role.
- Confident using spreadsheets (e.g. Excel or Google Sheets) to input and manage data.
- Comfortable working with digital systems or content management tools (CMS/PIM).
- Strong attention to detail with a high level of accuracy and consistency.
- Proven ability to work to deadlines in a fast-paced or high-volume environment.
- Good communication skills.
- Organised and methodical, with the ability to manage repetitive tasks with care.
- Experience working with product data or supporting an ecommerce team (preferred but not essential).
- A team player with a proactive and dependable approach to getting tasks done.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Benefits
- 20% staff discount, which increases with length of service.
- Thrive Recognition Scheme.
- Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for other retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
Product Assistant in Liverpool employer: Matalan
Matalan is an exceptional employer that fosters a collaborative and inclusive work culture, where every team member is encouraged to bring their authentic selves to work. With a strong focus on employee growth, Matalan offers extensive career development opportunities alongside competitive benefits such as a generous staff discount and wellbeing support, making it an ideal place for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Assistant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Matalan. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Matalan’s products and their online presence. Show us you’re passionate about the role and ready to contribute to the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating how your skills match the job description, especially around data entry and product management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Matalan team!
We think you need these skills to ace Product Assistant in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Assistant role. Highlight your experience with data entry and product management, and show us how your skills align with our needs at StudySmarter.
Show Off Your Attention to Detail:Since this role requires a high level of accuracy, give examples in your application that demonstrate your attention to detail. Whether it’s a project you managed or a task you completed, let us know how you ensure quality in your work.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Matalan
✨Know Your Product Data
Before the interview, brush up on your knowledge of product data management. Familiarise yourself with common terms and processes related to product setup and enrichment. This will help you speak confidently about how you can support the Dropship onboarding process.
✨Show Off Your Spreadsheet Skills
Since this role requires a good grasp of spreadsheets, be prepared to discuss your experience with tools like Excel or Google Sheets. You might even want to bring examples of how you've used these tools in previous roles to manage data effectively.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high standards of accuracy and consistency. Prepare examples from your past work where your attention to detail made a significant impact, especially in fast-paced environments.
✨Be Ready to Collaborate
This role involves working closely with various teams, so be ready to discuss your teamwork skills. Think of instances where you've successfully collaborated with others to achieve a common goal, particularly in an ecommerce or product management context.
