At a Glance
- Tasks: Lead strategic transformation initiatives and drive impactful change across the organisation.
- Company: Matalan, a leading omnichannel fashion and homeware retailer in the UK.
- Benefits: 20% staff discount, wellbeing support, life assurance, and career development opportunities.
- Other info: Join a fast-paced team committed to delivering exceptional style and quality.
- Why this job: Shape the future of retail by driving large-scale transformation in a dynamic environment.
- Qualifications: Experience in transformation leadership and strong stakeholder management skills required.
The predicted salary is between 80000 - 100000 £ per year.
About Matalan
Matalan is a leading UK and international omnichannel fashion and homeware retailer, on a mission to be the first choice for outstanding style, quality and value for her and her loved ones. With a large store network in excess of 263 UK and international stores and an integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to over 8 million loyal shoppers every year. Matalan is famously committed to offering a compelling style, value and quality focused fashion and home offering, that continues to help millions of UK household budgets go further.
About the role
This is a senior transformation leadership role at Matalan, responsible for driving and coordinating the organisation's strategic change agenda. Reporting into the Director of IT & Transformation, the role sits at the centre of business transformation, ensuring strategic priorities are translated into clear delivery plans, measurable outcomes and tangible business impact. The Head of Transformation will lead the transformation function, overseeing a broad portfolio of change initiatives across the business. A key focus of the role is bringing structure, visibility and governance to how transformation activity is prioritised, managed and delivered, while ensuring alignment between strategy, operational delivery and organisational capacity. The role also plays a significant part in embedding the company's OKR and performance framework, helping leaders define measurable objectives, track progress and improve accountability across the organisation. Working closely with Executive stakeholders, the successful individual will help create the governance, performance rhythms and ways of working needed to deliver large-scale strategic change effectively. Alongside strategic portfolio oversight, the role will lead Project Managers and Business Analysts, ensuring the right capability, resource allocation and delivery standards are in place to support business priorities. This position would suit someone who enjoys operating at both strategic and operational level - combining governance, transformation leadership, stakeholder management and performance improvement within a fast-paced retail environment.
About You
You will be an experienced transformation, PMO or portfolio leader with a strong track record of delivering strategic change within a complex organisation. Comfortable operating at Executive level, you will be skilled in bringing clarity, structure and momentum to large-scale transformation programmes. You will have experience managing enterprise-wide portfolios of change, including prioritisation, governance, benefits realisation, dependency management and risk oversight. You'll understand how to connect business strategy to delivery and will be confident challenging, influencing and aligning senior stakeholders to drive progress. The ideal candidate will also have experience implementing or embedding organisational performance frameworks such as OKRs, helping businesses create stronger accountability, focus and measurable outcomes. You’ll be someone who can balance strategic thinking with practical execution - able to improve ways of working, strengthen governance and create confidence in transformation delivery across the organisation.
We’re looking for someone who:
- Has operated in a senior transformation, PMO or strategic portfolio role
- Brings strong stakeholder management and influencing capability
- Has experience facilitating Executive-level governance or performance discussions
- Understands portfolio management, benefits tracking and transformation governance
- Has led teams such as Project Managers and Business Analysts
- Thrives in fast-paced, evolving environments
- Ideally has experience within retail, consumer or omnichannel businesses
- Holds relevant project or portfolio management qualifications such as MSP, MoP, PRINCE2, PMI, Agile or SAFe
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Head of Transformation in Liverpool employer: Matalan
Matalan is an exceptional employer, offering a dynamic work environment where innovation and transformation are at the forefront of our mission. As the Head of Transformation, you will play a pivotal role in shaping strategic change while benefiting from a supportive culture that prioritises employee growth and well-being, alongside competitive perks such as a generous staff discount and career development opportunities. Join us in a fast-paced retail setting that values your contributions and empowers you to make a tangible impact on our business and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transformation in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Matalan or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Matalan's recent transformation initiatives. Show us you know what’s happening in the company and how you can contribute to their strategic goals.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led transformation projects in the past. We want to hear about your successes and how you overcame challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Matalan team.
We think you need these skills to ace Head of Transformation in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Transformation role. Highlight your experience in transformation leadership and how you've successfully managed change initiatives in the past. We want to see how your skills align with Matalan's mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Matalan's strategic change agenda. Be sure to mention any relevant frameworks or methodologies you’ve used.
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to manage and influence stakeholders at all levels. We’re looking for someone who can connect strategy to delivery, so share examples of how you've done this in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, dive deep into Matalan's mission, values, and recent initiatives. Understanding their commitment to style, quality, and customer satisfaction will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Your Transformation Experience
Be ready to discuss specific examples of how you've successfully led transformation initiatives in previous roles. Highlight your experience with governance, stakeholder management, and performance frameworks like OKRs, as these are crucial for the Head of Transformation role.
✨Prepare for Executive-Level Discussions
Since this role involves working closely with executive stakeholders, practice articulating your ideas clearly and confidently. Be prepared to discuss how you would facilitate governance discussions and influence senior leaders to drive strategic change.
✨Demonstrate Strategic and Operational Balance
Matalan is looking for someone who can think strategically while executing effectively. Prepare to explain how you've balanced high-level strategy with practical execution in past projects, showcasing your ability to deliver tangible business impact.
