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For Companies At a Glance
- Tasks: Transform data into insights that drive impactful business decisions and enhance customer experiences.
- Company: Join Matalan, a dynamic retail innovator with a strong focus on inclusivity and teamwork.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Why this job: Make a real impact by using data to shape smarter strategies and campaigns.
- Qualifications: Strong SQL skills and experience in analytics, with a knack for storytelling through data.
- Other info: Collaborative environment with a focus on continuous improvement and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together; we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
As a Customer Data Analyst, you'll turn data into meaningful insight that drives real business impact. Sitting at the heart of our Customer, Ecommerce and Marketing functions, you'll use data to shape smarter decisions, stronger campaigns and better customer outcomes. You'll take ownership of projects end-to-end, working with semi-structured data to uncover trends, answer key business questions and influence strategy.
What you'll be doing:
- Owning and delivering analysis that goes beyond reporting to provide clear, actionable insights
- Writing efficient, scalable SQL to unlock value from complex datasets
- Applying structured analytical thinking to solve problems with minimal direction
- Designing and building intuitive Power BI dashboards that bring data to life for stakeholders
- Using testing and measurement techniques to evaluate performance and optimise campaigns
- Ensuring data accuracy by understanding and managing data lineage end-to-end
- Identifying data challenges and proactively improving data quality and reliability
- Creating clear, accessible documentation so work can be easily reused and scaled
- Partnering with Ecommerce and Marketing stakeholders to support decision making and performance
About You
You're a curious, commercially minded analyst who enjoys digging into data and uncovering the story behind it. You're confident working independently, but equally comfortable collaborating with stakeholders to drive impact. You bring both technical expertise and a strong understanding of how data supports real business decisions.
What you'll bring:
- Strong SQL skills, with experience writing complex queries in a commercial environment
- A solid understanding of analytics, testing and statistical methods
- Experience translating data into clear, engaging insights using tools like Power BI
- The ability to communicate complex findings in a simple, compelling way
- Experience working with semi-structured data, ideally in a retail or B2C environment
- A proactive approach to problem solving, with a focus on quality and accuracy
- Strong stakeholder management skills, with the ability to build trust and influence
- A natural curiosity and desire to understand the why behind the data
- A mindset of continuous improvement, always looking to develop and add more value
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
Customer Data Analyst in Liverpool employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Analyst in Liverpool
✨Tip Number 1
Get to know Matalan! Research their culture, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to data analysis and SQL. Think about how you can showcase your problem-solving skills and your ability to turn data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Matalan and ready to contribute to their exciting journey.
We think you need these skills to ace Customer Data Analyst in Liverpool
Some tips for your application 🫡
Show Your Data Passion: When writing your application, let your enthusiasm for data shine through! Share specific examples of how you've turned data into actionable insights in the past. We want to see your curiosity and how it drives your analytical thinking.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Customer Data Analyst role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit the bill.
Keep It Clear and Concise: While we love detail, clarity is key! Make your application easy to read by using bullet points and clear headings. This will help us quickly grasp your qualifications and see how you can contribute to our team.
Apply Early!: Don’t wait until the last minute to submit your application. If you're interested, apply as soon as possible through our website. This way, you’ll ensure your application is considered before the post closes due to high volumes!
How to prepare for a job interview at Matalan
✨Know Your Data Inside Out
Before the interview, dive deep into your past experiences with data analysis. Be ready to discuss specific projects where you turned complex datasets into actionable insights. Matalan values candidates who can demonstrate their analytical thinking and problem-solving skills, so prepare examples that showcase your ability to influence business decisions.
✨Master SQL and Power BI
Brush up on your SQL skills and be prepared to discuss how you've used it in a commercial environment. Familiarise yourself with Power BI as well, since you'll likely need to explain how you've designed dashboards that communicate data effectively. Showing confidence in these tools will set you apart from other candidates.
✨Communicate Clearly and Confidently
Practice explaining complex data findings in simple terms. Matalan is looking for someone who can make data accessible to stakeholders, so think about how you can present your insights in a compelling way. Use storytelling techniques to illustrate the 'so what' of your analyses, making sure to connect your findings to real business impacts.
✨Show Your Curiosity and Proactivity
During the interview, express your natural curiosity about data and your proactive approach to problem-solving. Share examples of how you've identified data challenges and taken steps to improve data quality. Matalan appreciates candidates who are eager to learn and continuously improve, so let your passion for data shine through!