At a Glance
- Tasks: Drive sales and optimise performance across Matalan's EU marketplace channels.
- Company: Join Matalan, a dynamic retailer with a history of innovation.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Collaborative environment with strong focus on growth and performance.
- Why this job: Be part of a team that shapes the future of retail in exciting international markets.
- Qualifications: Experience in eCommerce or marketplace management is essential.
The predicted salary is between 30000 - 40000 £ per year.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About the role
The Marketplace Relationship Manager will lead the growth and trading performance of Matalan's EU marketplace channels, ensuring products are effectively launched, marketed and optimised across multiple third-party platforms. This role will own the day-to-day commercial management of marketplace partners, driving sales performance, customer visibility, product availability and brand presentation across International territories. The successful candidate will combine strong trading instincts with operational excellence and marketplace expertise to support Matalan's international growth ambitions.
Marketplace Trading & Performance
- Own the commercial performance of marketplace channels, driving sales, profit and growth.
- Monitor daily, weekly and monthly trading performance and take proactive actions to optimise results.
- Analyse sales, traffic, conversion and product performance data to identify opportunities and risks.
- Manage pricing, promotions, markdowns and product visibility in line with trading plans.
- Work closely with internal teams to maximise stock availability and minimise missed sales opportunities.
- Maintain high standards of product content and brand presentation across all marketplaces.
- Support localisation requirements including language, currency and territory-specific compliance.
- Build strong relationships with external marketplace partners and account managers.
- Collaborate cross-functionally with Buying, Merchandising, eCommerce, Marketing, Supply Chain and Finance teams.
- Lead regular performance reviews with marketplace partners and internal stakeholders.
Commercial Growth & Strategy
- Recommend initiatives to improve marketplace profitability, customer reach and brand awareness.
- Previous experience within eCommerce, digital trading or marketplace management.
- Strong commercial awareness and trading mindset.
- Experience managing third-party marketplaces within retail or fashion.
- Strong analytical skills with the ability to interpret data and drive actions.
- Strong communication and relationship-building skills.
Benefits
- ~20% staff discount, which increases with length of service
- ~ Thrive Recognition Scheme
- ~ Wellbeing support provided by the Retail Trust
- ~ Life Assurance
- ~ Retail Rewards platform offering discounts for other retailers
- ~ Pension Scheme
- ~ Access to a wide range of career development
Commercial Executive (Retail) in Liverpool employer: Matalan
Matalan is an excellent employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its employees. With a strong focus on employee growth, Matalan offers extensive career development opportunities and a supportive environment, complemented by competitive benefits such as a generous staff discount and wellbeing support. Working in the vibrant retail sector, particularly in the EU marketplace, provides unique challenges and rewards, making it an ideal place for those seeking meaningful and impactful careers.
