At a Glance
- Tasks: Deliver exceptional customer service and support sales in a fast-paced retail environment.
- Company: Join Matalan, a dynamic retailer with a focus on inclusivity and teamwork.
- Benefits: Enjoy a competitive salary, 20% discount, and access to exclusive savings.
- Other info: Great opportunities for growth and development in a supportive team atmosphere.
- Why this job: Kickstart your career in retail while making lasting connections and having fun.
- Qualifications: No prior experience needed; just bring your energy and passion for customer care.
The predicted salary is between 12 - 12 £ per hour.
About Matalan: From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving on our careers site.
Compensation and Work Hours:
- Salary: National Minimum wage
- Working Pattern: Part Time
- Contract Type: Temporary
- Hours: 4.0
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role: As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do. You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high-performing, energetic and adaptable energy – all whilst ensuring that our customer’s experience in-store is at the forefront of our work. You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room. There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!
Benefits: We’re here to help you shape your future – and our key benefits will add a little more sweetness to your new role! As well as a competitive salary, your benefits include:
- 20% Colleague Discount
- Our Family Extras Scheme – an exclusive discount website that you, as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our ‘MyMatalan’ online platform and ongoing support and development to help you grow within your role
Retail Sales Assistant — Fast-Paced Customer Care (PT) in Lincoln employer: Matalan
Matalan is an excellent employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to bring their authentic selves to work. With a strong focus on employee growth, you will benefit from comprehensive training and development opportunities, alongside competitive perks such as a generous colleague discount and access to exclusive savings. Join us in a fast-paced retail environment where teamwork and customer care are at the heart of everything we do, making your role as a Retail Sales Assistant both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant — Fast-Paced Customer Care (PT) in Lincoln
✨Tip Number 1
Get to know Matalan's values and culture before your interview. We want to see how you can fit into our family-style approach, so show us your personality and how you can contribute to our team spirit!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We love candidates who can demonstrate their ability to create a great shopping experience.
✨Tip Number 3
Be ready to showcase your adaptability. Retail can be fast-paced, so share examples of how you've thrived in dynamic environments. We want to see that energetic vibe you bring to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Matalan family!
We think you need these skills to ace Retail Sales Assistant — Fast-Paced Customer Care (PT) in Lincoln
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your personality and how you connect with our Matalan values. Don’t be afraid to share a bit about what makes you unique.
Tailor Your Application:Make sure to customise your application for the Retail Sales Assistant role. Highlight any relevant experience in customer service or retail, and explain how you can contribute to our fast-paced environment. We love seeing how you fit into our team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read by keeping it straightforward and to the point. Use bullet points if needed, and ensure your key skills and experiences stand out.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the post early if we get a lot of great candidates, so get your application in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at Matalan
✨Know Matalan Inside Out
Before your interview, take some time to research Matalan's history, values, and recent innovations. Understanding their culture and what they stand for will help you connect your answers to their mission, showing that you're genuinely interested in being part of their team.
✨Showcase Your Customer Care Skills
As a Retail Sales Assistant, customer care is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to providing exceptional service. Be ready to discuss how you can bring that same energy to Matalan.
✨Emphasise Teamwork and Adaptability
Matalan values a family-style approach and teamwork. Think of instances where you've worked well in a team or adapted to changes in a fast-paced environment. Highlighting these experiences will demonstrate that you can thrive in their dynamic retail setting.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if Matalan is the right fit for you.
