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- Tasks: Support product setup and maintenance for an exciting online retail platform.
- Company: Join a dynamic team in a leading e-commerce environment.
- Benefits: Enjoy a 20% staff discount, wellbeing support, and career development opportunities.
- Other info: Work in a fast-paced environment with opportunities for professional development.
- Why this job: Be part of a creative team that values inclusivity and personal growth.
- Qualifications: Experience in data entry or e-commerce support is a plus; attention to detail is key.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Work closely with the Online Trading Assistants to support the accurate setup and maintenance of products from Dropship brands across all categories.
- Accurately list new products on the website, ensuring all information (titles, descriptions, attributes, imagery and pricing) is correctly entered into the system.
- Liaise with the Internal Dropship team to obtain missing product data, clarify information, or resolve specification queries in a timely and professional manner.
- Assist with product updates and change requests, ensuring edits are completed quickly and accurately with minimal disruption to the live site.
- Support image handling by uploading brand assets and basic editing or reformatting where needed to meet site standards.
- Work cross‑functionally with the Online Trading team to ensure product readiness for launches, campaigns and key commercial moments.
- Help monitor enrichment queues and raise technical or data issues with the Online Product and platform team as needed.
- Maintain high standards of product data quality, ensuring a consistent customer experience across all listings.
- Keep documentation and trackers up to date to support internal reporting and performance visibility.
Qualifications
- Experience in a data entry, product administration or e-commerce support role.
- Confident using spreadsheets (e.g. Excel or Google Sheets) to input and manage data.
- Comfortable working with digital systems or content management tools (CMS/PIM).
- Strong attention to detail with a high level of accuracy and consistency.
- Proven ability to work to deadlines in a fast‑paced or high‑volume environment.
- Good communication skills.
- Organised and methodical, with the ability to manage repetitive tasks with care.
- Experience working with product data or supporting an e‑commerce team (preferred but not essential).
- A team player with a proactive and dependable approach to getting tasks done.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.
Benefits
- 20% staff discount, which increases with length of service.
- Thrive Recognition Scheme.
- Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for other retailers.
- Pension Scheme.
- Access to a wide range of career development opportunities.
- Additional benefits may apply depending on your role and area of the business.
Website Product Assistant (6 Month FTC) in Knowsley employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Product Assistant (6 Month FTC) in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products and values so you can show how you fit in. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you're genuinely interested in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our awesome team at StudySmarter!
We think you need these skills to ace Website Product Assistant (6 Month FTC) in Knowsley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Website Product Assistant role. Highlight your experience in data entry and e-commerce support, and don’t forget to mention your skills with spreadsheets and digital systems!
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, give examples in your application that showcase your attention to detail. Whether it’s a project you managed or a task you completed, let us know how you ensured everything was spot on.
Be Clear and Concise: When writing your application, keep it clear and to the point. We love a well-structured application that gets straight to the facts. Use bullet points if needed to make it easy for us to read through your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Matalan
✨Know Your Product Data
Before the interview, brush up on your knowledge of product data management. Familiarise yourself with common e-commerce terminology and the importance of accurate product listings. This will show that you understand the role and can contribute from day one.
✨Show Off Your Spreadsheet Skills
Since the job requires confidence in using spreadsheets, be prepared to discuss your experience with tools like Excel or Google Sheets. Bring examples of how you've used these tools to manage data effectively, and maybe even mention any formulas or functions you're comfortable with.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high standards of accuracy. You could share a specific example where your attention to detail made a difference in a previous role. This will reassure them that you can handle the meticulous nature of product data management.
✨Be Ready to Collaborate
This role involves working closely with various teams, so be prepared to discuss your teamwork skills. Share experiences where you've successfully collaborated with others to achieve a common goal, especially in fast-paced environments. This will show that you're a team player who can thrive in their inclusive culture.